Housekeeping Attendant

Aimbridge; Norwich; On-site; GBP 18,000 - 22,000; Full time

Job summary

Aimbridge is seeking a Housekeeping Attendant in Norwich to enhance the guest experience through exceptional cleaning and attention to detail. In this role, you will ensure our guest accommodations are immaculate, meet health and safety standards, and support the broader hotel team. Ideal candidates will have strong time management and communication skills, combined with a passion for providing exceptional service.

Benefits

Industry leading training and development

Hotel discounts and staff rates

Access to financial wellbeing services

Free staff parking

Qualifications

• Keen eye for detail to maintain cleanliness of guest rooms and common areas.
• Ability to manage time effectively to clean rooms within allotted timeframe.
• Effective communication with staff and guests.

Responsibilities

• Clean guest bedrooms and bathrooms, ensuring high standards of cleanliness.
• Launder linen and replenish amenities.
• Comply with health and safety regulations.

Skills

Attention to detail

Time management

Communication skills

Job description

Who are we?

Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand. We’re passionate about connecting great people to great experiences in exciting destinations, working with brands such as Hilton, IHG, Accor, Marriott and everything in between. From the rich diversity of our people and locations to our “people first” approach to business, the Aimbridge experience is like no other.

As part of the Aimbridge team, you will have access to industry leading benefits that include

• Industry leading training and leadership development opportunities
• Hotel discounts portfolio wide – Staff rates and up to 50% discount on food & beverage and spa
• Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
• 24/7 access to our employee assistance programme
• Free staff parking

A day in the life of…

As a Housekeeping Attendant, you will play a key part in providing an exceptional welcome to our Guests ensuring they are looked after and attended to in a timely and professional manner. You will clean guest bedrooms and bathrooms and ensure linen is laundered and amenities are replenished. Complying fully with all regulations relating to Health & Safety, Food Handling, Fire Procedures and COSHH and ensuring that the hotel's reputation for excellent customer service is upheld. You’ll play a crucial role in ensuring that guests have a first class enjoyable and comfortable stay.

What do we need from you?

• Attention to detail: it’s essential that you have a keen eye for detail to ensure that guest rooms and common areas are clean, tidy, and well-maintained.
• Time management skills: in this busy role, must be able to manage their time effectively to ensure that all rooms are cleaned within the allotted timeframe.
• Communication skills: You should be able to communicate effectively with other hotel staff and guests, including receiving and responding to guest requests and inquiries.
• Most importantly, to be successful in this role, you will be passionate about providing an exceptional guest experience and living through our brand standards

At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our global community and offering everyone ‘A Place to Grow’

So, click apply today, we’d love to welcome you to our inclusive team shaping the future of hospitality.