Housekeeper - 25 hours per week

urbanbubble; Cardiff; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading property management company in Cardiff is looking for a cleaner to work 25 hours per week. You will ensure the cleanliness of communal areas and engage positively with residents. The ideal candidate has experience in hospitality or residential cleaning and demonstrates high standards in service. Benefits include a competitive salary and enhanced annual leave. This role requires strong communication skills and the ability to work independently.

Benefits

Enhanced family leave policies

Cycle to work scheme

Enhanced sick pay

Birthday day off

Day off when you buy a house

Qualifications

• Previous experience as a housekeeper or cleaner within hospitality or large-scale residential property.
• Ability to handle customer service with a friendly approach.

Responsibilities

• Cleaning all communal areas thoroughly daily.
• Reporting any Health & Safety issues to your line manager.
• Completing daily cleaning checklists promptly.

Skills

Excellent communication skills

Attention to detail

Ability to work independently

High standards in cleanliness

Time management

Job description

Overview

Role overview: This role will be working 25 hours per week, Monday to Friday between 06:30am and 11:30am. You will ensure the building, communal areas and grounds are kept to high standards of cleanliness and act as a face for the development, engaging with the residents to ensure exceptional customer service at all times.

Benefits

• We offer salary of between £12.62 - £13.70 per hour, enhanced family leave policies, cycle to work scheme, enhanced sick pay, and many more benefits.
• Enhanced annual leave including your birthday day off and a day off when you buy your house; family always comes first at ub!

What will you do?

• Cleaning all communal areas thoroughly daily, including polishing, dusting, hovering, and sparkle cleans of apartments for move-ins.
• Ensure lifts are kept clean and panels streak-free.
• Have an open, friendly and helpful approach with all requests, with emphasis on servicing the resident.
• External ashtrays are to be emptied into non-combustible containers, thoroughly cleaned and replaced to their original location.
• Give guidance and assistance to residents in a willing and friendly manner. Ensure the highest levels of customer care and service are maintained at all times.
• Immediately report any Health & Safety issues to your line manager.
• Ensure the daily cleaning check lists are completed in a timely manner.
• Ensure all cleaning materials needed are kept up to date and neatly organised.
• Maintain a clean and smart appearance at all times.
• Provide utility readings as and when required by residents.

What are we looking for?

• Previous experience as a housekeeper or cleaner within hospitality or large-scale residential property.
• Excellent communication skills and attention to detail.
• Ability to work independently and on own initiative, yet follow instruction and rules as required.
• High standards in cleanliness and customer service.
• The ability to work in a fast-paced environment and time management is key.

Additional information

Required: If you do not have a Rent Smart Wales qualification, you will be required to complete this course within the first 3 months of starting your role.

We’re not your usual property company. We’re the North West’s leading property managing agent. At urbanbubble, we’re redefining the way properties are run through community building, customer care, and innovation. Thanks to our team, that delivers outstanding customer experiences, we’re proud to serve 14,000 residents and growing. We’re looking for bold, ambitious, resourceful team members to manage and create communities. We want to unlimit what our customers expect, whilst unleashing your true potential. So, what do you say – interested?

urbanbubble requires people who are professional, hardworking, innovative, passionate; who are effective in their roles and who truly engage with the customer. We are an equal opportunity employer, and invite applicants to contact us to identify any additional support you may need during the recruitment process.

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