Hotel Operations Lead: Guest Experience & Revenue

LGH Hotel Management Ltd; Chester; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading hotel management company is seeking an experienced Operations Manager to guide hotel operations, maximize revenue, and enhance guest experiences. The ideal candidate will have proven leadership skills, excellent communication abilities, and a strong background in hotel management. If you are motivated to lead a dynamic team and create exceptional guest satisfaction, this opportunity in Chester awaits. Join us to help shape the future of hospitality.

Benefits

Employee discounts on hotel rates

Shopping discounts including groceries and travel

Free meals on duty

Wellbeing tips and support

Qualifications

• Proven experience as a hotel operations manager or in a similar role.
• Strong leadership and management skills with the ability to motivate and develop staff.
• Excellent communication and interpersonal skills with the ability to interact effectively.

Responsibilities

• Manage all hotel operations, including front desk, housekeeping, food and beverage.
• Develop and manage department heads for efficient operations.
• Optimize revenue streams and control costs.

Skills

Leadership

Communication

Financial Management

Problem Solving

Team Development

Education

Bachelor's degree in hospitality management

Job description

A leading hotel management company is seeking an experienced Operations Manager to guide hotel operations, maximize revenue, and enhance guest experiences. The ideal candidate will have proven leadership skills, excellent communication abilities, and a strong background in hotel management. If you are motivated to lead a dynamic team and create exceptional guest satisfaction, this opportunity in Chester awaits. Join us to help shape the future of hospitality.