Hotel Manager

Premier Inn; Haywards Heath; On-site; GBP 36,000 - 39,000; Full time

Job summary

A leading hotel brand in Haywards Heath seeks a Hotel Manager to lead the team and enhance guest satisfaction. The ideal candidate will have previous management experience in the hospitality industry, strong leadership and communication skills, and a commitment to high standards of service. The role includes managing daily operations, ensuring safety, and driving improvements.

Benefits

Performance-related company bonus scheme

Pension Scheme

Whitbread Privilege Card

33 days annual leave

Discounts through Perks at Work

Qualifications

• Previous management experience in hospitality or similar.
• Strong leadership skills with a passion for customer service.
• Excellent team management and communication skills.
• Commitment to safety and high service standards.

Responsibilities

• Lead and motivate team to ensure outstanding service.
• Manage daily operations, including bar and kitchen.
• Drive improvement and spot commercial opportunities.
• Ensure health and safety standards are met.

Skills

Leadership Skills

Customer Service

Team Management

Communication Skills

Job description

Job title: Hotel Manager – Premier Inn – Haywards Heath

Salary: £36,100 - £38,100

Overview

Become the leader of a hospitality Dream Team and take hotel management at Premier Inn to even greater levels of guest satisfaction.

As a Hotel Manager at the UK’s leading hotel brand, you’ll be taking our famous name to more guests, keeping our unique culture alive with your team and using your management experience and skills to make your hotel a success.

As the leader of the hotel, you’re responsible for the safety of everyone within it. Manage your team, develop them, bring out the best in them and be rewarded with a vibrant Premier Inn that delights guests time and time again.

What you’ll do

• Lead and motivate our team of Front of House and Housekeeping, back of House, Maintenance to ensure outstanding service and compliance with our brand standards.
• Work with the team to manage daily operations within the hotel, including the bar and kitchen, to keep us the UK’s number one.
• Understand the bigger picture and what really matters in your hotel to drive improvement and spot commercial opportunities.
• Ensure health and safety standards are met throughout the hotel and oversee food service operations to maintain our high-quality standards.

What you’ll need

• Previous management experience in the hospitality industry or a similar environment where you led a team to success.
• Strong leadership skills with a passion for customer service.
• Excellent team management and communication skills with a warm, genuine approach to people and a capacity to engender trust and win support at all levels.
• Commitment to safety and maintaining high standards of service.

Benefits

• Award-winning induction and training.
• Performance-related company bonus scheme, Pension Scheme and Share Save Scheme.
• Whitbread Privilege Card giving you 25% off in our restaurants and up to 50% off in our Premier Inn Hotels.
• 33 days annual leave (including bank holidays).
• Get discounts at shops, your utility bills, travel, cinema trips, supermarkets and more through Perks at Work.

Be a part of Premier Inn – a Great British business. At Premier Inn, we do hotel jobs differently. Award-winning training. All the support you need to develop. And brilliant career prospects with the UK’s biggest hotel brand. It’s about giving our own people a great experience, so they give our guests the great all-round experience they expect from us.