Hotel Manager

Marriott Hotels Resorts; City of Edinburgh; On-site; GBP 40,000 - 60,000; Full time

Job summary

A prestigious luxury hotel in Edinburgh is seeking a Hotel Manager to lead operations and enhance guest experiences. You will oversee all key departments, maintain financial performance, and drive F&B innovation. The ideal candidate has a strong background in hotel management and exceptional leadership skills. This role offers competitive pay and an opportunity to make a significant impact in an iconic property.

Benefits

Discounted hotel stays

Extra day off for your birthday

30% off food and drink at hotels

Refer a Friend scheme

Qualifications

• Proven experience in leading daily hotel operations at a senior management level.
• Strong financial acumen with the ability to monitor performance and implement strategies.
• Experience in Food & Beverage leadership including innovation and concept development.
• Strong leadership and mentoring skills with a focus on personalisation and anticipating needs.

Responsibilities

• Lead hotel operations with a focus on guest satisfaction and profitability.
• Champion F&B innovation aligning with the hotel's identity and local culture.
• Inspire and mentor department heads to deliver high performance.
• Embed the brand's unique service philosophy in every aspect of the guest journey.

Skills

Food Handling

Hospitality Management

Hotel Experience

Hospitality Experience

Management Experience

Profit & Loss

Revenue Management

Operations Management

Budgeting

Leadership Experience

Job description

Description

Additional Information : This hotel is owned and operated by an independent franchisee RBH Hospitality Management. The franchisee is a separate company and a separate employer from Marriott International Inc. The franchisee solely controls all aspects of the hotels employment policies and practices including hiring firing discipline staffing compensation benefits and all other terms and conditions of employment. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International Inc.

The Hotel

Old Town Chambers part of Marriotts Autograph Collection is not just a place to stay its a place to experience. Nestled in the heart of Edinburghs historic Old Town our property blends centuries of heritage with contemporary luxury. With distinctive design thoughtful service and a strong sense of place every stay is designed to be exactly like nothing else.

Hotel Manager

As Hotel Manager at Old Town Chambers Edinburgh Autograph Collection you will lead daily operations across all key departments ensuring exceptional guest experiences and alignment with our brand vision. Acting as General Manager in their absence you will drive performance through strategic leadership with a strong focus on F&B innovation and personalised service. As part of the Executive Committee youll champion initiatives that reflect the distinctive spirit of our property and elevate its status as one of Edinburghs leading destinations.

Why this role matters

As Hotel Manager you play a key role in shaping the guest experience leading teams and driving operational excellence. Your leadership directly impacts guest satisfaction team engagement and the continued success of Old Town Chambers as a standout destination within the Autograph Collection.

What you’ll be doing

Reporting to the General Manager you will be leading daily hotel operations teams and guest experience.

Core Responsibilities

Operational & Financial Leadership

• Lead hotel operations with a focus on guest satisfaction service excellence and profitability
• Monitor financial performance identify opportunities and implement strategies to drive results
• Foster a dynamic guest-focused environment across all departments

Food & Beverage & Guest Experience

• Champion F&B innovation and consistency aligning with the hotels identity and local culture
• Partner with culinary and F&B teams to create standout dining concepts and events
• Drive a culture of personalised service anticipating and exceeding guest expectations

Team Leadership & Talent Development

• Inspire and mentor department heads to deliver high performance and accountability
• Promote a positive and equitable workplace supporting growth through feedback and recognition
• Recruit and develop leaders with creativity agility and operational expertise

Brand Alignment & Service Culture

• Communicate clear operational goals and uphold the Autograph Collection brand vision
• Embed the brands unique service philosophy in every aspect of the guest journey
• Actively engage with guests and teams to enhance service delivery and cultural alignment

Why You’ll Love This Role

Its an opportunity to work within an iconic Edinburgh hotel as it enters an exciting new era under Marriott International. Youll have the opportunity to shape a standout guest experience lead a passionate team and bring creative ideas to life in one of Edinburghs most distinctive luxury properties.

Plus youll be backed by RBHs supportive culture a company that puts its people first and offers incredible career growth opportunities.

The Recruitment Process

At RBH we see recruitment as a two-way journey an opportunity to connect with talented individuals and explore whether were the right fit for each other. Our Talent Acquisition Manager may invite you for a Teams pre-screening conversation. This is an opportunity not just for us to learn about your skills but also for you to explore whether RBH aligns with your goals and values. If were a match youll move on to a formal first-stage interview with our hiring managers in the coming weeks.

• Proven experience in leading daily hotel operations at a senior management level
• Strong financial acumen with the ability to monitor performance identify opportunities and implement strategies to drive profitability
• Demonstrated success in delivering guest satisfaction and embedding a culture of service excellence
• Experience in Food & Beverage leadership including innovation concept development and aligning offers with brand identity and local culture
• Track record of creating memorable guest experiences with a focus on personalisation and anticipating needs
• Strong leadership and mentoring skills with the ability to inspire and hold department heads accountable
• Experience in talent development recruitment and fostering a positive equitable workplace
• Creative and agile approach to operational problem-solving and strategy execution
• Ability to communicate operational goals clearly and ensure brand alignment
• Understanding of luxury hospitality standards and service culture ideally with exposure to international brands
• Strong interpersonal skills with confidence to engage with both guests and team members directly
• High level of professionalism adaptability and resilience in a dynamic environment

Perks You’ll Love

• Discounted hotel stays for you and your loved onesyes even at our iconic Edinburgh properties.
• An extra day off to celebrate your birthday in style.
• 30% off food and drink at RBH hotels.
• Refer a Friend schemeearn up to 250 per referral.

Wagestream

flexible access to your pay when you need it.

Life Insurance Employee Assistance Programme and year-round social and wellness events.

Free meals on duty saving you over 1000 per year.

This company is an equal opportunity employer.

Employment Type

Full-Time

Experience

Years

Key Skills

• Food Handling
• Hospitality Management
• Hotel Experience
• Hospitality Experience
• GM Vehicles
• Management Experience
• Profit & Loss
• Revenue Management
• Hotel Management
• Operations Management
• Budgeting
• Leadership Experience