Hotel Manager

Kew Green Hotels; Chatham; On-site; GBP 35,000 - 65,000; Full time

Job summary

A leading hotel management company in Chatham is looking for a decisive and visionary leader to manage a 150-bedroom hotel. Responsibilities include budgeting, training staff, and ensuring compliance with laws. Ideal candidates will possess strong leadership and financial skills. The company values innovative, customer-centric solutions and offers benefits such as discounted hotel stays and personal development opportunities.

Benefits

Discounted hotel stays globally

Attractive discounts across major retailers

FREE access to Leisure Clubs

Career development, including apprenticeships

Employee Assistance Line for wellbeing support

Qualifications

• Proven experience in hotel management or operations is essential.
• Ability to motivate and develop a team of diverse individuals.
• Strong financial management skills including budgeting and revenue generation.

Responsibilities

• Manage budgets and control expenditures within the hotel.
• Recruit, train, and manage hotel employees effectively.
• Ensure compliance with health, safety, and licensing laws.
• Continuously improve business operations to maximize revenue.

Skills

Strong Leadership

Exceptional Communication

Financial Acumen

Solution Driven

Customer Centric

Innovative

Detail Oriented

Team Player

Job description

Overview

We are looking for a decisive, visionary leader to nurture the developing team at this bustling 150-bedroom hotel, within easy reach of the Medway towns of Rochester, Chatham and Gillingham. With a solid understanding of hotel operations, you will lead from the front, inspiring and supporting your team to deliver outstanding experiences at every stage of the guest journey. This role reports to the Area General Manager.

Responsibilities

• Managing budgets and controlling expenditure
• Recruiting, training and managing hotel employees
• Ensuring compliance with health, safety and licensing laws, as well as maintaining property and amenities
• Continuously improving business operations through standard procedures, maximising revenue and monitoring employee performance

Qualifications / Skills

• Strong Leadership: You motivate and inspire your team, fostering positive work environment by leading from the front.
• Exceptional Communication: With excellent verbal and written communication skills, you are equally comfortable interacting with guests, employees and stakeholders.
• Financial Acumen: A solid understanding of budget management and the ability to drive revenue while controlling costs.
• Solution Driven: In all situations, your main goal is to provide as quick, clear and effective a solution as possible.
• Customer Centric: Dedication to ensuring exceptional guest satisfaction and experience.
• Innovative and Detail Oriented: Proactive in seeking opportunities to improve service delivery and maximise revenue, with a keen eye for detail in overseeing property maintenance, health and safety and compliance
• Team Player: Capability to recruit, train and manage a diverse team, fostering growth and development

Rewards

• Discounted hotel stays around the globe, with food and beverage discounts
• Attractive discounts across many major retailers, restaurants, and events
• FREE and UNLIMITED access to our Leisure Clubs (gym, pool, steam rooms)
• Personal and career development, including apprenticeships
• 24/7, 365 days Employee Assistance Line for mental health and wellbeing support, financial and legal advice

Next steps

A member of the recruitment team will be in touch to book a 15-minute chat with shortlisted candidates so we can get to know you better. We will explain the role in detail, and you can highlight your skills to us. If successful at this stage, you will meet the Regional General Manager and Director of Operations.

About Kew Green Hotels

Kew Green Hotels is a rapidly expanding global company, with a diverse portfolio across several leading hotel brands. Our mission is to operate hotels which make us proud, but what unites us all is our values:

• We Love To Pursue Outstanding
• We Respect Our People And Communities
• We Focus On Details
• We Are Pragmatic

If you share our values and you\'re committed to doing work that you can be proud of, we would love to hear from you!