Hotel - Duty Manager

Premier Inn; Chester; On-site; GBP 60,000 - 80,000; Full time

Job summary

A renowned hotel chain is seeking a Duty Manager for its Chester City Centre location. In this role, you will lead a high-performing team, ensuring operational excellence and outstanding customer experiences. If you have prior leadership experience in the retail sector, you will thrive in this environment. The position offers a competitive pay rate and a permanent contract with various employee benefits, fostering your career development with comprehensive training and support.

Benefits

Training and support

Whitbread Benefits Card

Company pension

Discounts on various services

Qualifications

• Experience in retail or management roles.
• Strong leadership and team management skills.
• Ability to deliver exceptional customer experience.

Responsibilities

• Manage a high-performing team to ensure smooth hotel operations.
• Implement health & safety standards.
• Create exceptional guest experiences.

Skills

Leadership

Customer Service

Communication

Organizational Skills

Job description

Duty Manager - Premier Inn Chester City Centre

Come and be a Duty Manager at Premier Inn in Chester.

Lead our dream team to make sure every aspect of our famous hotel experience is welcoming, safe, and brilliant.

If you’ve got experience in retail or other jobs where you have successfully led people before, then this role is perfect as your next step in management.

We’re looking for a dedicated professional who knows how to deliver outstanding customer experience and has the skills to inspire others.

Immediate start – with all leadership experience relevant.

PAY RATE: Up to £13.36 per hour

CONTRACT TYPE: Permanent – we don’t do zero hours contracts!

HOURS: 40 hours a week

LOCATION: 20-24 City Road, Chester, Cheshire, CH1 3AE

Why you’ll love it here:

• Training and support: At Premier Inn we do careers worth staying for, so from day one, you’ll receive a warm welcome and learn our simple administration system that will make your job easier. Plus, there’s a clear career path within our business to help you grow.

• Whitbread Benefits Card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.

• Pension and saving schemes: Take advantage of our company pension and save‑as‑you‑earn scheme.

• Discounts: Get discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.

What you’ll do:

Join our team at Chester City Centre Premier Inn as a Duty Manager, where your proven leadership skills will be put to use managing a reliable, high‑performing team that ensures the smooth running of our hotel. If you’ve led a team in a retail environment, you’ll use your experience, excellent communication, and organisational skills to manage everything from health & safety standards to creating an exceptional guest experience.