Host/Receptionist The Porters Table & Gilroy's Loft At Guinness Open Gate Brewery London

Compass Group; City Of London; On-site; GBP 10,000 - 40,000; Full time

Job summary

A prestigious hospitality venue in Covent Garden is looking for friendly Host/Receptionists to join their opening team. You will deliver world-class service, manage reservations, and communicate effectively with guests. Candidates should have a passion for hospitality and excellent interpersonal skills. The position offers competitive pay, comprehensive training, and benefits including free meals and staff discounts.

Benefits

Comprehensive training and development

Free meals and drinks daily

Access to Healthcare Support App

Life assurance scheme

Qualifications

• Genuine love for hospitality and eagerness to create memorable experiences.
• Ability to manage reservations efficiently and provide excellent customer service.
• Confident in handling a wide range of guests and inquiries.

Responsibilities

• Create an unforgettable first impression for guests.
• Manage reservations and walk-ins efficiently.
• Anticipate guest needs and provide personalized service.

Skills

Warm and engaging personality

Excellent communication skills

Organised and calm under pressure

Emotional intelligence

Job description

Host/Receptionist The Porters Table & Gilroy's Loft At Guinness Open Gate Brewery London
Location: Covent Garden, London
Start Date: October 2025 (Opening December 2025)
Employment Type: Full-Time & Part-Time Positions Available
Salary: £14-18 per hour

Ready to help create London's most unforgettable dining experience? Company of Cooks is teaming up with Guinness to open a spectacular new destination in an iconic Covent Garden setting.

Picture this: a beautifully designed courtyard space where meticulous detail meets genuine Irish hospitality. It's going to be something truly special.

We're seeking talented, friendly Hosts/Receptionists to be foundational members of our opening team. This is a chance to use your skills to deliver world-class service and genuinely engage with every guest.

What You'll Do:

• Create an unforgettable first impression as the face of our restaurant, warmly welcoming every guest.
• Manage reservations and walk-ins with efficiency, professionalism, and grace, ensuring smooth flow and minimal wait times.
• Communicate clearly with floor and management teams to ensure a seamless dining experience from arrival to departure.
• Anticipate guest needs, offer personalised touches, and go above and beyond to make every visit special.
• Handle phone and email enquiries, providing accurate information about the restaurant, menu, and bookings.

Who You Are:

• Naturally warm, friendly, and engaging, with a genuine love for hospitality.
• Organised and calm under pressure, with excellent communication skills.
• Emotionally intelligent and confident in dealing with a wide range of guests.
• Proud to be the first point of contact and eager to create memorable experiences.
• Excited to be part of a team that values kindness, generosity, and attention to detail.

What We Offer:

• The chance to be part of a much-anticipated opening with Guinness.
• Comprehensive training and ongoing professional development in a supportive, inclusive environment.
• Competitive pay and gratuities, along with staff discounts and access to exclusive industry events.
• Free meals and drinks daily.
• A central, easily accessible location just minutes from Covent Garden, Leicester Square, Tottenham Court Road and Waterloo.

Benefits of Working with Company of Cooks:

• Personal Development and Training opportunities
• Life assurance scheme
• Pension scheme
• Holiday allowance
• Eye care
• A great wellbeing strategy - including access to our Employee Assistance Programme, salary finance
• Access to Healthcare Support App which includes Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion
• Family friendly support
• A holiday purchase scheme
• Regular social events and communication with our leaders
• Volunteering days
• Recognition schemes and people awards
• Long service awards
• Access to some great high street discount vouchers

Join Us:

If you're excited by the idea of working in an iconic space, making exceptional drinks, and bringing energy and creativity to every shift, we'd love to hear from you.

Join Guinness and Company of Cooks to shape one of London's most exciting hospitality destinations and help us raise the bar, quite literally.