Host

Mollie's Motels LTD; Middleton; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading hospitality brand in Middleton is seeking a Host to greet guests, manage seating, and ensure a seamless service experience. The ideal candidate has a friendly personality, strong communication skills, and hospitality experience. This role offers competitive pay and a range of benefits, including career pathways and wellness programs.

Benefits

Up to £12.41 hourly pay

10% Tronc Scheme

Career Pathway programme with paid qualifications

Enhanced Maternity, Paternity, and Adoption leave

Company sick pay

Complimentary meal every shift

Unlimited free drinks

Discounted accommodation

24-hour wellness programme access

Monthly awards scheme

Referral scheme with up to £500 rewards

Qualifications

• Confident, friendly, and approachable personality.
• Previous experience in hosting within hospitality is required ideally.
• Ability to stay organized under pressure.

Responsibilities

• Greeting guests on arrival and managing the seating plan.
• Handling bookings, walk-ins, and waitlists efficiently.
• Coordinating with the floor team to ensure smooth service.

Skills

Strong communication skills

Customer service orientation

Organizational skills

Flexibility for peak times

Job description

Overview

WE ARE MOLLIE'S

Innovatively designed by Soho House, Mollie’s is a growing family of twenty-first century motel-diners with big ambitions for expansion. In spirit, Mollie’s was born in America – an offspring of the classic roadside motel and drive-in diner, a welcome stopover on a route to somewhere. We’ve borrowed the inviting red neon signs and the easy-going vibe, the burgers, the shakes, the bottomless coffee, a dash of nostalgia, but there’s nothing old-school about Mollie’s. Expect innovative digital check-in, EV chargers, designer rooms with a fresh Soho House look and affordable prices. Mollie’s has already been named as the ‘Best Budget Hotel’ in the Sunday Times Best Places to Stay, Best Innovator in the GQ Food & Drink Awards, and was awarded the Catey Award for Best Use of Technology.

Following the success of its first sites in Oxfordshire and Bristol, a third site in Manchester is currently underway and a further ten locations are already earmarked as part of the immediate expansion plan to forge a new ‘budget-luxe’ sector in the travel and leisure industry.

Mollie’s is now looking for a Host looking to build a successful career with an inventive, high growth brand at the forefront of the hospitality sector.

The Mollies’ team are warm, welcoming and customer focused, passionate about exceeding expectations and maintaining the highest standards of service we hold ourselves to. They are proud to work at Mollie’s and love to work collaboratively as a team to enhance the guest experience at every opportunity.

We are looking for candidates who are driven and have an eagerness to learn and build an exciting career with a fast growing, leading hospitality business.

You will be supported by state-of-the-art technology instead of legacy systems so we can create a seamless and logical way of doing things from the get-go. We want you to exceed your expectations. We will nurture your talent, encourage new skills and give you the tools to manage your future.

Mollie’s is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to Mollie’s.

Responsibilities

Key responsibilities

• Greeting guests on arrival and managing the seating plan
• Handling bookings (under 12), walk-ins, and waitlists efficiently
• Coordinating with the floor team to ensure smooth service
• Being the first point of contact for customer queries
• Maintaining a calm, professional presence during busy periods

Qualifications

What we need in the right person

• Confident, friendly, and approachable personality
• Strong communication skills and ability to stay organised under pressure
• Previous experience in hosting within hospo is required ideally
• Flexibility to work evenings, weekends, and peak service times

Benefits

• Pay Rate £10.50 to £12.41 per hour
• 10% Tronc Scheme
• Mollie’s Career Pathway programme including Paid qualifications
• Enhanced Company Maternity, Paternity and Adoption leave
• Company sick pay
• Hospitality Rewards (Discounts Platform)
• Celebration Day- additional day of leave every after three years of service
• Complimentary meal every shift
• Unlimited free tea, coffee, and soft drinks every shift
• Discounted food and accommodation
• 24-hour access to our wellness programme
• Discounts on GHD and Cowshed products
• Length of Service Rewards
• Monthly awards scheme
• Up to £500 refer a friend scheme
• Birthday Reward