Hospitality Supervisor

Aramark Northern Europe; Moor End; On-site; GBP 27,000; Full time

Job summary

A leading hospitality service provider in the UK seeks a Hospitality Supervisor to manage operations at Hartpury. Responsibilities include supervising staff, managing event bookings, and ensuring high service standards. Ideal candidates should have a strong background in hospitality, excellent communication skills, and the flexibility to work weekends and evenings. The role offers a competitive salary and diverse responsibilities in a dynamic environment.

Benefits

Access to employee benefits portal with discounts

Online GP services

Apprenticeship schemes for career development

Qualifications

• Experience in high-end hospitality or events such as sports or equine.
• Familiarity with event booking systems or hospitality software.
• Food hygiene or health & safety training/qualification.

Responsibilities

• Supervise and motivate hospitality staff.
• Manage bookings and client liaison.
• Coordinate events and lead their setup and delivery.
• Act as the main contact for clients during events.
• Ensure compliance with health and safety regulations.
• Monitor stock levels and manage resources.

Skills

Strong communication and interpersonal skills

Proven ability to deliver excellent customer service

Demonstrated leadership experience in hospitality

Highly organised and adaptable

Professional and approachable

Flexibility to work evenings and weekends

Job description

Hospitality Supervisor

Are you passionate about delivering exceptional hospitality experiences? We're looking for a proactive and organised Hospitality Supervisor to lead our hospitality operations at Hartpury. From large-scale sporting and equine events to formal dinners and private functions, this role offers variety, responsibility, and the chance to make a real impact.

Job Details

REQ Number: 606527

Location: Hartpury, GL19 3BE
Contract Type: Permanent
Hours: 5 over 7 days including weekends and shift work
Salary: £26,464.68 per annum
Working Weeks: 52 weeks per year

Responsibilities

• Supervise and motivate hospitality staff to maintain high standards of service
• Manage hospitality bookings and liaise with clients to ensure all requirements are met
• Coordinate events using internal systems and booking portals
• Lead the setup and delivery of events, from casual fixtures to formal occasions
• Act as the main point of contact for clients during events, resolving queries and issues
• Ensure compliance with health, safety, and food hygiene regulations
• Monitor stock levels, assist with ordering, and manage resources efficiently
• Collaborate with catering, events, and facilities teams for seamless service delivery
• Contribute to continuous improvement by suggesting and implementing service enhancements

Required Skills

• Strong communication and interpersonal skills
• Proven ability to deliver excellent customer service
• Demonstrated leadership experience in hospitality, catering, or events
• Highly organised and adaptable, with the ability to prioritise under pressure
• Professional and approachable with a proactive, problem‑solving attitude
• Flexibility to work evenings, weekends, and during peak event periods

Desirable Skills

• Experience in high‑end hospitality, sports, or equine event environments
• Familiarity with event booking systems or hospitality software
• Food hygiene or health & safety training/qualification
• Previous experience in a college or university setting

Additional Information

This role requires an Enhanced DBS check due to the nature of the site and responsibilities.

Benefits

• Access to an employee benefits portal with hundreds of discounts
• Online GP services
• Apprenticeship schemes for career development

About Aramark

Aramark (NYSE: ARMK) is in the customer service business across food, facilities and uniforms, wherever people work, learn, recover, and play. United by a passion to serve, our more than 247,000 team members deliver experiences that enrich and nourish the lives of millions of people in 19 countries around the world every day.

Our mission – rooted in service and united by our purpose – is to do great things for each other, our partners, our communities, and our planet. Aramark is a leading service and solutions provider in Northern Europe, supporting clients, partners and customers in food, facilities management, property services, and retail solutions. We believe a career should develop your talents, fuel your passions, and empower your professional growth. No matter what you're pursuing – a new challenge, a sense of belonging, or just a great place to work – our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com

Equal Opportunity Statement

All applications will be treated in the strictest confidence. Aramark Northern Europe is an equal opportunities employer.