Hospitality Store Team Leader

Benugo; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading hospitality company in Greater London is looking for a Store Team Leader to manage daily operations across cafés and restaurants at the Science Museum. This role requires ensuring high-quality service and motivating a team in a friendly environment. Candidates should have strong health and safety knowledge, excellent organization skills, and the ability to work both independently and as part of a team. Benefits include free meals during shifts and employee discounts.

Benefits

Free lunch on shift

Endless tea and coffee

50% discount on food and drinks

Employee discounts at retailers

Access to Employee Assistance Programme

Qualifications

• Good health & safety knowledge.
• Excellent organization skills.
• Ability to lead by example and act professionally.

Responsibilities

• Deliver catering and hospitality services across multiple locations.
• Lead and support team members with respect.
• Ensure customer expectations are consistently exceeded.

Skills

Health & Safety knowledge

Customer focus

Organization skills

Attention to detail

Team player

Flexible approach

Excellent communication skills

Time management

Job description

Job Description

We are looking for a Store Team Leader to join the team at The Science Museum.

As a Store Team Leader, you will lead and support the day‑to‑day operation of our cafés and restaurants, providing a friendly, high‑quality catering and hospitality service across the Science Museum. You will lead by example, motivating the team while performing a variety of practical tasks associated with food production and service, ensuring an excellent visitor experience at all times.

Job Type: Full Time - 30 Hours

Hourly Rate: £13.50ph

Key Responsibilities

• Deliver catering and hospitality services across multiple locations on site
• Lead, support and treat team members with respect, setting a positive example
• Be visible and approachable during service periods, ensuring customer expectations are consistently exceeded
• Provide a friendly, efficient and hygienic service to all customers
• Ensure prompt service,면서 high standards of presentation and fully stocked service areas
• Oversee bomb receipt, stock control and stock rotation of deliveries
• Maintain clean, safe and tidy store, kitchen and service areas at all times
• Support team members across kitchen and front‑of‑house as required to deliver an efficient service
• Ensure strict adherence to food safety, health & safety and environmental standards
• Attend required training and rigorously follow cleaning schedules
• Carry out regular checks of the business centre and training academy areas for maintenance, housekeeping and other health and safety issues. Report to the line manager
• Ensure in‑house accounting policies are adhered to and monitor food and beverage control, including performing stock take

Qualifications

• Have good Health & Safety knowledge
• Flexible with a can‑do attitude, customer focused
• Have excellent organization skills
• Demonstrate great attention to detail
• Be a team player, and enjoy succeeding as a team
• Have a flexible approach to work
• Lead by example, always acting in a professional manner
• Excellent communicationmega skills
• Responds quickly to drive business through periods of low demand
• Takes the initiative
• Excellent time management

Additional Information

Benugo has built a culture of inclusivity & progression for all employees. Not only have we retained our family‑feel culture, but we also offer a range of benefits including:

• Free lunch on shift
• Endless tea and coffee on shift
• 50% discount on food and soft drinks in all our locations, plus free tea & coffee on your days off too!
• Competitive rate
• Opportunity to develop and further your career within a fast growing an exciting company with a very prestigious list of clients
• Employee discounts at several retailers (via Hapi app) & fitness providers
• Access to our Employee Assistance Programme & our trained Mental Health First Aiders

If this sounds like the role for you, apply now!