Hospitality Assistant

Compass Group; Metropolitan Borough of Solihull; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading catering company in the United Kingdom is seeking a Hospitality Assistant to deliver exceptional customer service. You will work in a passionate team, engage with guests, and adhere to hygiene standards. The ideal candidate has great communication skills and a desire to succeed. A full-time role with variable shifts offered.

Qualifications

• Passion for delivering outstanding service.
• Excellent communication and teamwork skills.
• Ability to take initiative and make decisions.
• A desire to succeed in the role.
• Capability to work under pressure.

Responsibilities

• Greet and look after guests.
• Serve customers with a seamless experience.
• Be knowledgeable about the menu and make recommendations.
• Maintain a positive brand image.
• Comply with hygiene and health standards.

Skills

Customer service

Team player

Communication skills

Initiative

Ability to work under pressure

Job description

We're looking for a Hospitality Assistant who will be the face of our business, delivering exceptional customer service for Eurest on a full time basis, contracted to 35 hours per week. You'll join a team that takes real pride in what they do - pride in our food, pride in our brand but most of all pride in our people.

Here's an idea of what your shift patterns will be: Variable shifts

As a Hospitality Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. In return, you will have the chance to progress with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Responsibilities

• Greeting and looking after our guests so they go home delighted
• Serving customers, ensuring they receive an easy and seamless personalised experience
• Being knowledgeable about the menu and making recommendations to our guests
• Representing Compass Group UK&I and maintaining a positive brand image
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Qualifications

• Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
• Take initiative and make decisions that are right for our customers
• Be an excellent team player with great communication skills
• Have a desire to succeed in your role
• Possess the ability to work under pressure

We connect workplaces to mindful, flavourful & planet-positive catering

At Eurest, we are the experts in workplace catering, operating in over 700 workspaces every day. We know that fuelling employees throughout the day can help to sharpen their thinking, nourish their bodies and minds and ultimately, motivate them to perform at their best. Our workplace food experiences are driven by our promise to live more sustainably and responsibly, working towards our goal of net zero by 2030.

We're people-powered at Eurest

ItÕs an understatement to say that weÕre passionate about what we do, which is why weÕre committed to attracting the best and brightest people to join us - could that be you? Find out what makes joining Eurest so exciting

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!