Hospital Service Improvement Lead: Patient Flow

NHS National Services Scotland; Airdrie; On-site; GBP 40,000 - 50,000; Full time

Job summary

A healthcare organization in Scotland seeks a Service Improvement Manager to lead service transformation initiatives aimed at enhancing patient flow. The role involves collaborating with various services to deliver impactful changes and develop local capabilities for sustainable improvements. Candidates should possess relevant degree qualifications, experience in health service management, and strong communication skills. This full-time position is fixed-term until July 2027, based in Airdrie, with a commitment to improving healthcare services.

Benefits

Minimum of 27 days annual leave

Membership of NHS Pension Scheme

Paid sick leave

Occupational health services

Work-life balance policies

Qualifications

• Significant experience and knowledge of health service management, including change management.
• Ability to handle complex work without supervision.
• Experience in managing clinical and organisational challenges.

Responsibilities

• Lead the development and delivery of service improvement programmes.
• Work closely with various services to improve patient flow.
• Develop local capability for sustainable service improvement.

Skills

Effective Communicator

Ability to work flexibly and as part of a team

IT Literate

Self motivated, proactive and innovative

Education

Degree level and Postgraduate level qualification in business/management/change

Tools

Project Management training

Lean Change Agent training

ScIL training

Job description

A healthcare organization in Scotland seeks a Service Improvement Manager to lead service transformation initiatives aimed at enhancing patient flow. The role involves collaborating with various services to deliver impactful changes and develop local capabilities for sustainable improvements. Candidates should possess relevant degree qualifications, experience in health service management, and strong communication skills. This full-time position is fixed-term until July 2027, based in Airdrie, with a commitment to improving healthcare services.