Hospice Front Desk & Administration Specialist

NHS; Coleford; On-site; GBP 25,000; Part time

Job summary

A community-based hospice is seeking a Receptionist to serve as the first point of contact for visitors and manage inquiries. This role requires strong communication skills, the ability to provide effective administration support, and an understanding of sensitive situations. Candidates should have GCSE level education including English and Maths, along with experience in an administrative role. The position offers £24,761 annually, with flexibility for part-time hours.

Qualifications

• Educated to GCSE level or equivalent, including English and Maths.
• Experience working in an administrative role.
• Ability to compile and maintain accurate records.

Responsibilities

• Welcome staff, patients, and visitors in a friendly manner.
• Act as first point of contact for anyone accessing the hospice.
• Manage incoming telephone calls and contacts professionally.
• Provide administration support to all teams within the hospice.
• Maintain confidentiality and discretion at all times.

Skills

Good communication skills

IT literate

Ability to respond to distress

Confident and motivated

Ability to work alone

Education

GCSE level education including English and Maths

Tools

Microsoft Office packages

Job description

A community-based hospice is seeking a Receptionist to serve as the first point of contact for visitors and manage inquiries. This role requires strong communication skills, the ability to provide effective administration support, and an understanding of sensitive situations. Candidates should have GCSE level education including English and Maths, along with experience in an administrative role. The position offers £24,761 annually, with flexibility for part-time hours.