Homeownership Accounts Team Administration Officer

ESSENTIAL EMPLOYMENT LTD; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A temporary employment agency in SE London seeks an Administration Officer to manage customer queries regarding service charge accounts and payment plans. This role offers a rate of £18.26ph. The ideal candidate will assist in managing correspondence and resolving homeowner inquiries.

Responsibilities

• Dealing with queries from customers about service charge accounts.
• Setting up & managing payment plans and chasing arrears.
• Assisting Accounts Officers with non-technical correspondence and queries.

Job description

Overview

Homeownership Accounts Team Administration Officer needed in SE London

The rate is £18.26ph PAYE

This is a temporary role

The reference number is: RQ1593168

Responsibilities

• The successful candidate will be dealing with queries from the customers about their service charge accounts, setting up & managing payment plans and chasing arrears, including making referrals for legal action.
• They will be assisting the Accounts Officers to manage non-technical correspondence and queries from homeowners and responding to e-forms where appropriate including sending out statements and breakdowns.

How to apply

If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to [e-mail] quoting the reference number.

Equal Opportunity & checks

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.

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