Hire Coordinator

J Murphy & Sons; Cannock Chase; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading engineering and construction firm in Cannock Chase seeks a Hire Coordinator to oversee equipment procurement and ensure high-quality customer service delivery. The ideal candidate will have experience in a hire desk role, proficiency in using Syrinx, and strong communication skills. This position is crucial for maintaining positive relationships with clients and suppliers while adhering to safety and quality standards. Strong IT skills in Microsoft Office are essential, alongside a commitment to equality, diversity, and inclusion.

Qualifications

• Experience in a hire desk role would be desirable.
• Experience using Syrinx is preferred.
• Previous experience working in an office environment with some experience working in a customer-facing role.
• Good IT skills, knowledge of Microsoft packages like Word, Excel, PowerPoint.

Responsibilities

• Ensure delivery of right equipment, true to specification.
• Responsible for procurement of plant and equipment.
• Maintain relationships with the external supply chain.
• Provide high quality customer service.
• Conduct financial duties like processing invoices.

Skills

Customer service

Procurement

Microsoft Office

Telephone communication

Tools

Syrinx

Job description

Murphy is a leading international, specialist engineering and construction company founded in 1951 with a purpose to improve life by delivering world‑class infrastructure. Operating in the United Kingdom, Ireland, Canada and America, Murphy provides better engineered solutions to infrastructure sectors including transportation, natural resources, energy and water. Headquartered in London, Murphy has a number of related businesses – Ground Engineering, Utility Connections, Murphy Plant, Murphy Process Engineering, Pipeline Testing Services, Specialist Welding Services, and Electrical Services. Murphy is a specialist in delivering pipelines, design, structural steel, tunnelling, fabrication, bridges and piling, and has a substantial holding of plant, equipment and facilities. Murphy employs around 4,000 engineers, professional managers and skilled operatives around the world. Together, they work as ‘One Murphy’ directly delivering the people, plant and expertise needed to make projects a success. Visit www.murphygroup.com or follow us on LinkedIn, Facebook, Instagram and X: #MoretoMurphy.

A day in the life of a Murphy Hire Coordinator

• Ensure that best endeavours are made to deliver the right equipment, true to specification requirements, at the right quality on the date that the customer requires.
• Responsible for procurement of externally sourced plant and equipment, delivering best in class for quality and value.
• Ensuring maximum utilisation of Murphy plant & equipment by monitoring and off hiring externally hired items when Murphy plant items become available.
• Liaise regularly with external supply chain, build and keep positive relationships and ensure best quality, performance and delivery is achieved.
• Provide high quality customer service in all communications with internal and external clients.
• Maintain accurate paper and computer‑based records.
• Produce correspondence, documents and presentations to specification using a variety of media.
• Maintain established paper and computer‑based filing systems.
• Conduct financial duties, for example, processing invoices or tracking costs.
• Work in accordance with established processes and provide feedback on their effectiveness.
• Maintain a world‑class standard of customer service ensuring that the customer is always at the forefront of the team’s actions.
• Mirror the Murphy values of safety, leadership, integrity and respect in all behaviours.
• Actively promote and embed equality, diversity and inclusion (EDI) in all your work and support and comply with all organisational initiatives, policies and procedures on EDI.

Still interested, does this sound like you?

• Experience in a hire desk role would be desirable.
• Experience using Syrinx is preferred.
• Previous experience working in an office environment with some experience working in a customer facing role.
• Extensive experience working through telephone communications with a clear and concise phone manner.
• Good IT skills, knowledge of Microsoft packages e.g. Word, Excel, PowerPoint.
• Previous experience in plant would be beneficial but not essential.
• Previous experience managing and processing invoices would be beneficial.