Hire Controller

Ainscough Crane Hire; Leeds; On-site; GBP 25,000 - 35,000; Full time

Job summary

Ainscough Crane Hire, leader britannique dans les solutions de levage, recherche un Hire Controller pour le dépôt de Leeds. Vous serez responsable de la gestion des ressources et de l'optimisation des revenus tout en fournissant un service client exceptionnel. Ce poste offre des possibilités d'avancement professionnel et des avantages attractifs, y compris des primes et un bon régime de retraite, dans un environnement qui valorise la sécurité et le développement de carrière.

Benefits

Prime de fidélité biannuelle

24 jours de congés annuels

Options de congés additionnels

Assurance vie

Régime de retraite compétitif

Qualifications

• Expérience dans l'industrie de la location souhaitée.
• Maîtrise de Microsoft Office (Word, Excel, PowerPoint).
• Familiarité avec les outils CRM comme Salesforce est un atout.

Responsibilities

• Comprendre les exigences des clients et fournir des solutions optimales.
• Gérer efficacement les ressources du dépôt et l'allocation de la flotte.
• Assurer la conformité avec les normes de l'entreprise.

Skills

Service client

Négociation

Gestion du temps

Résolution de conflits

Compétences en communication

Pensée analytique

Education

GCSE Grade C en Maths et Anglais

Tools

Microsoft Office

Salesforce

Job description

Leeds Depot

Ainscough Crane Hire, the UK's leader in lifting solutions, is seeking a dedicated Hire Controller to join our team at the Leeds depot. With over 30 locations nationwide, we are committed to excellence in project delivery, safety, and customer satisfaction.

Why Join Us

• Career Progression: Opportunity to progress within the business
• Rewards and Benefits: Bi-Annual retention bonus, 24 days annual leave (increasing with service), holiday purchase option, life assurance, competitive pension scheme, online payroll and holiday management, access to Ainscough Advantage benefits platform, and regular staff forums.
  
  

About Ainscough Crane Hire

At Ainscough, our "Always Making the Safe Choice" ethos drives everything we do. We excel in contract lifts, crane hire, and specialist projects, ensuring projects are delivered on time, within budget, and to the highest safety standards.

Job Purpose/Objectives

As a Hire Controller, you will manage depot resources efficiently to support the Depot Manager in daily operations. Your role will focus on maximising revenue and profit by effectively hiring cranes and ancillaries, while delivering exceptional customer service.

Key Responsibilities

• Understand customer requirements and provide optimal solutions.
• Utilise in-depth product knowledge to convert hire enquiries into orders.
• Maximise sales opportunities and maintain customer relationships.
• Efficiently manage depot resources and fleet allocation.
• Ensure compliance with company standards and regulatory requirements.
• Handle customer enquiries promptly, controlling costs and maintaining accurate administrative records.
  
  

Education/Knowledge/Experience

Person Specification:

• Minimum GCSE Grade C (or equivalent) in Maths and English.
• Hire industry experience preferred.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint).
• Familiarity with CRM tools such as Salesforce (desirable)
  
  

Skills/Abilities

• Strong customer service and telephone skills.
• Negotiation and commercial acumen.
• Excellent communication, organizational, and time management abilities.
• Conflict resolution and influencing skills.
• Problem-solving aptitude.
  
  

Join Ainscough Crane Hire and be part of a team that values professionalism, safety, and career development. If you're ready to contribute your skills to a market leader in the crane industry, apply now and take the next step in your career with us.