Helpdesk Engineer

Xact Placements Limited; England; On-site; GBP 25,000 - 35,000; Full time

Job summary

A technology solutions provider near Aldershot is seeking a Helpdesk Engineer. In this role, you will provide remote and onsite support to clients, resolve hardware and software issues, and ensure client satisfaction. The ideal candidate has over 1 year's experience in IT support and knowledge of Microsoft products. A driving license and own vehicle are highly desired.

Qualifications

• 1+ years' experience providing IT support.
• Knowledge of Microsoft Desktops and Windows Server.
• Experience with Active Directory and Office 365.

Responsibilities

• Provide both remote and onsite support to clients.
• Keep clients up-to-date on any issues.
• Resolve hardware and software faults.

Skills

IT support experience

Microsoft Desktops

Windows Server

Active Directory

Office 365

Basic networking knowledge

Job description

Overview

Are you looking for a new exciting opportunity working as a Helpdesk Engineer to be based near Aldershot?

Main Duties of the Role

• Provide both remote and onsite support to a variety of local clients
• Keep clients up-to-date on any issues
• Resolve hardware and software faults
• Installing and configuring computer operating systems and applications
• Manage client expectations and adhere to support SLA’s

Your Skills and Experience

• 1+ years’ experience providing IT support
• Microsoft Desktops and Windows Server
• Active Directory
• Office 365
• Basic networking knowledge
• Driving license and own vehicle (highly desired)
• Any certifications are a bonus