Healthcare support worker – Clinical Care - Cromer DPU

Norfolk and Norwich University Hospitals NHS Foundation Trust; Cromer; On-site; GBP 40,000 - 60,000; Full time

Job summary

A health service provider in Cromer seeks a motivated individual to support its healthcare team across various specialities. Responsibilities include assisting trained staff, using specialised equipment, and participating in patient care tasks. Previous healthcare experience is desirable but not essential as training is provided. The role offers flexible working hours, and a supportive work environment focused on professional development.

Benefits

Flexible working hours

Fast Track Staff Physiotherapy Service

Discounted gym memberships

Excellent pension scheme

Free Park & Ride service

On-site Nursery

Qualifications

• Previous experience in healthcare is desirable but not essential; training will be provided.
• Must adhere to NNUH policies and project a professional image.
• Awareness of professional responsibilities and duty of care.

Responsibilities

• Support trained staff in various specialities.
• Work in all areas of the department and learn to use specialised equipment.
• Participate in tasks to support patient care as directed by professionals.

Skills

Adaptability

Teamwork

Professionalism

Job description

Overview

A Vacancy at Norfolk and Norwich University Hospitals NHS Foundation Trust.

At Cromer Hospital, we pride ourselves on the care patients receive and aim to provide only the very best experience. Working here, you will have the opportunity to work with all members of the multi-disciplinary team and gain new skills whilst working in a variety of specialities. We are a professional but friendly team that welcomes new ideas and experiences which contribute to being able to provide the highest standards of patient care.

The Day procedure Unit is made up of Muriel Thoms Day Procedure Unit, Allies Theatre and the North Norfolk Macmillan Centre. It has several LA (Local anaesthetic) procedure rooms, which are where minor surgery for Pain, Dermatology, Urology, Vascular and gynaecological specialities takes place, together with venesections and BCG treatments. This clinical work is supported by clinics which are either led by a specialist doctor or nurse with the support of the nursing team.

Responsibilities

• We are looking for a highly motivated individual who is willing to adapt to meet the needs of our service and able to support our trained staff with the above specialities.
• You should be able to work well as part of a team and be able to prioritise your own workload.
• The successful candidate will be expected to work in all areas of the department and be taught to use the specialised equipment.
• To participate in tasks and carry out instructions of registered professionals relevant to area to support patient care, e.g. collect blood for transfusion or purpose relevant to area, preparation of equipment for theatres, collecting medication from pharmacy or equipment from other clinical areas.
• To participate in audit as required.
• To develop self-awareness, building resilience, relationship building, self-care and adaptability.

Qualifications / Experience

• Previous experience in one of these fields would be desirable but not essential, as training will be provided.
• Adherence to NNUH policies consistently and adhere to the uniform trust policy.
• To act as a role model to others; always projecting a professional image.
• Understands what is meant by duty of care and the boundaries of the HCSW – Clinical care role.
• Demonstrates awareness of own professional responsibilities and upholds the PRIDE values consistently.
• To participate in tasks and carry out instructions of registered professionals relevant to area to support patient care.

Benefits

• Flexible working hours
• Fast Track Staff Physiotherapy Service
• Multi Faith prayer room at NNUH Colney Lane site
• Discounted gym memberships
• Excellent pension scheme and annual leave entitlement
• Wagestream - access up to 40% of your pay as you earn it
• Free Park & Ride service direct to NNUH Colney Lane site
• Free 24-hours confidential counselling support
• On-site Nursery at NNUH Colney Lane
• On-site cafes offering staff discounts at NNUH Colney Lane
• Support in career development
• Flexible staff bank
• Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics
• Demonstrates awareness of own professional responsibilities and upholds the PRIDE values consistently.
• Practices in accordance with the code of conduct for healthcare support workers clearly articulates the purpose of the code.
• Adherence to the uniform trust policy.
• To act as a role model to others; always projecting a professional image.
• Understands what is meant by duty of care and the boundaries of the HCSW – Clinical care role.
• Adherence to NNUH policies consistently.

Please view the attached job description for full details of the role and use your supporting statement to confirm how you meet the essential and desirable criteria on the job specification.

This advert closes on Monday 8 Sep 2025