Healthcare Reception & Admin Coordinator

Saxonbury House Medical Group; Crowborough; On-site; GBP 20,000 - 25,000; Full time

Job summary

A local GP surgery in Crowborough is looking for a new team member to provide administrative support. Responsibilities include welcoming patients, managing bookings, and assisting clinical staff. The ideal candidate will have experience in customer service and communication skills. This role is integral to ensuring a smooth operational flow within the Practice, maintaining high standards of patient service, and collaborating with colleagues. Training in clinical IT systems will be provided.

Qualifications

• Experience in customer service is essential.
• Strong communication skills are necessary.
• Familiarity with clinical IT systems is a plus.

Responsibilities

• Receive patients and visitors into the reception area.
• Handle patient requests, including booking and amending appointments.
• Communicate with colleagues and outside agencies.

Job description

A local GP surgery in Crowborough is looking for a new team member to provide administrative support. Responsibilities include welcoming patients, managing bookings, and assisting clinical staff. The ideal candidate will have experience in customer service and communication skills. This role is integral to ensuring a smooth operational flow within the Practice, maintaining high standards of patient service, and collaborating with colleagues. Training in clinical IT systems will be provided.