Healthcare Coordinator

NHS; Bradford; Hybrid; GBP 23,000 - 25,000; Full time

Job summary

A community healthcare provider in Bradford seeks a dedicated Healthcare Coordinator/Medical Receptionist. The role involves offering professional reception and administrative services while ensuring patient confidentiality. Ideal candidates will have strong communication, organizational skills, and previous experience in primary care settings. Knowledge of Microsoft Office and TPP System 1 is advantageous. This position offers a salary between £23,830 to £24,706 annually with both full-time and part-time working patterns available.

Qualifications

• Good standard of education.
• Willing to undertake further training and development.
• Experience dealing with people from a wide range of backgrounds or different cultures.

Responsibilities

• Provide a high quality, professional reception and administrative service.
• Act as the first point of contact for patients.
• Contribute to the maintenance of patient confidentiality.

Skills

Excellent communication skills

Good keyboard skills

Organizational skills

Interpersonal skills

Ability to maintain confidentiality

Education

GCSE, O Level or equivalent in English & Maths Level C or above

Tools

Microsoft Office

TPP System 1

Job description

Job Summary

Would you like a rewarding job as a Healthcare Coordinator/Medical Receptionist where you can truly make a difference?

The successful candidate will provide a high quality service to patients, doctors and other members of the Primary Health Care Team.

To contribute to the maintenance of patient confidentiality at all times, inside and outside the Practice.

Experience dealing with patients from a wide range of backgrounds and cultures is needed along with excellent communication and computer skills. Knowledge of SystmOne would be an advantage.

Responsibilities

• Provide a high quality, professional reception and administrative service to patients, doctors, staff, colleagues, health service professionals and others.
• Act as the first point of contact for patients contacting the Practice and portray the Practice on a professional basis.
• Ensure that enquiries from patients are efficiently and courteously handled to the mutual satisfaction of the partners and patients.
• Contribute to the smooth running of the reception/admin function to provide a first class service to patients and visitors.
• Contribute to the maintenance of patient confidentiality at all times, inside and outside the Practice.
• Assist with scheduling and coordination tasks as required.

Person Specification

Qualifications

• Good standard of education.
• GCSE, O Level or equivalent in English & Maths Level C or above.
• Willing to undertake further training and development.

Experience

• Previous experience of working in a customer focused role.
• Experience of dealing with people from a wide range of backgrounds/different cultures.
• Previous clerical/administrative experience in Primary Care.
• Desirable: previous experience of working in a GP Practice.
• Desirable: experience of GP Practice clinical software particularly TPP System 1.

Special Knowledge & Skills

• Ability to maintain strict confidentiality in all aspects of work.
• Excellent communication and interpersonal skills on the telephone and face to face.
• Ability to communicate with a range of people in a manner appropriate to their needs and situation.
• Good keyboard skills.
• Working knowledge of Microsoft Office.
• Good organisational and time management skills.
• Desirable: Understanding of Data Protection and Information Governance principles.
• Desirable: Commitment to the Social Enterprise model of business and patient care.

Additional Requirements

• Calm under pressure.
• Tactful and diplomatic.
• Able to provide cover for annual or sick leave on a rota basis, occasionally at short notice.
• Able to work on own initiative or part of a team.
• Positive and flexible approach to working arrangements.
• Able to plan and organise own time and workload.
• Eligible to work in UK.

Job Details

Date posted: 19 December 2025

Pay scheme: Other

Salary: £23,830 to £24,706 a year FTE

Contract: Permanent

Working pattern: Full-time, Part-time

Reference number: B0221-25-0043

Job locations: Bevan Healthcare, Piccadilly, Bradford, West Yorkshire, BD1 3LS

About the Company

Bevan Community Benefit Society provides sensitive and responsive Primary Care services for people who are homeless or living in temporary unstable accommodation, those who have come to Leeds and Bradford as asylum seekers and refugees, and other groups who find it difficult to access health care.

"Health, Hope and Humanity"

VISION

Health equality and wellbeing for all

MISSION

Operating as an exemplar social enterprise, we will pioneer and provide inclusion health services that positively change the lives of people in need and enable local communities to thrive.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer Details

Employer name: Bevan Community Benefit Society

Address: Bevan Healthcare, Piccadilly, Bradford, West Yorkshire, BD1 3LS

Employer’s website: https://wearebevan.co.uk/