Healthcare Assistant - Urology | Liverpool University Hospitals NHS Foundation Trust

Liverpool University Hospitals NHS Foundation Trust; Liverpool; On-site; GBP 20,000 - 24,000; Full time

Job summary

A leading healthcare provider in Liverpool is seeking a Band 3 Healthcare Assistant to join their Urology Diagnostics and Outpatients department. The role involves providing essential support to patients during diagnostic procedures, assisting medical staff, and maintaining high standards of care. Ideal candidates should possess Band 3 competencies, strong communication skills, and the ability to work in a team. Commitment to patient dignity and safety is essential. This position offers the chance to work in a dynamic environment committed to high-quality patient care.

Qualifications

• Ability to work in a fast-paced, progressive service.
• Commitment to patient dignity, safety, and high-quality care.
• Willingness to undertake a range of tasks delegated by a registered nurse.

Responsibilities

• Escort patients through the diagnostic process.
• Perform general and clinical observations.
• Assist consultants in diagnostic procedures.
• Maintain high standards of patient care.

Skills

Good communication skills

Teamwork

Ability to work under supervision

Interpersonal skills

Education

Band 3 Healthcare Assistant competencies

Job description

Overview

An opportunity has arisen within our busy Regional Urology Diagnostics and Outpatients departments based in Outpatients 3 and Ward 13 at Royal Liverpool and Aintree sites of Liverpool University Hospitals. We are looking for several enthusiastic, motivated, flexible and hardworking HCA Band 3 staff to join our team and provide a service to all Urology patients.

Responsibilities

• Escort patients through the diagnostic process and assist with diagnostic procedures, including flexible cystoscopy, diathermy equipment and biopsies.
• Perform flow rate and residual scanning; assist the throughput of clinic with general and oncology patients; support medical and nursing teams with general HCA duties.
• Assist consultants and nursing staff in performing diagnostic procedures including transperineal biopsy, transurethral laser ablation, Botox, stent removal and dilatation, and diathermy flexible cystoscopy.
• Set up environment and equipment; assist with safe collection and transport of biopsies pre- and post-procedure.
• Assist with clinical duties including urinalysis, uroflowmetry and bladder scanning; order equipment specific to unit needs.
• Assist patients with positioning to ensure safety and comfort; ensure equipment and processes comply with local guidelines.
• Contribute to the trust-wide information about the LUHFT group and its services as applicable to the unit.
• Provide general ward/department duties as delegated by a registered nurse and maintain high standards of patient care.
• Chaperone and escort patients within the clinical department and to other hospitals for investigations.
• Perform general and clinical observations (blood pressure, pulse, temperature, respiration rate, oxygen saturation, peak flow) and report any concerns to registered nursing staff.
• Undertake blood glucose monitoring and venepuncture as directed by the registered nurse; document care in patient records.
• Provide support to new and junior staff; assist with clerical duties as needed to ensure smooth service delivery.
• Maintain a clean and safe environment; safe disposal of clinical waste and sharps; uphold Trust policies for incident reporting.
• Attend to visitors and patients who may be distressed or bereaved; manage patient property in accordance with Trust policy.
• Obtain demographic details and social history to assist in the admission process; perform reception/telephone duties and basic computer tasks as required.
• Arrange and maintain stock levels of supplies and assist in caring for patients and preparing environments for treatments and investigations.
• Prepare patients for treatments or procedures, support recovery, and assist in resuscitation if required under supervision of a registered nurse.
• Support the development of Essence of Care and benchmarking; promote effective communication within the multidisciplinary team.
• Contribute to the management of aggressive or abusive behaviour and ensure a respectful workplace for staff and patients.
• Adhere to infection prevention and control practices and trust policies at all times.

Qualifications and Expectations

• Band 3 Healthcare Assistant competencies as required for the role; ability to work in a fast-paced, progressive service.
• Willingness to undertake a range of tasks delegated by a registered nurse; ability to work under supervision and direct guidance.
• Commitment to patient dignity, safety and high-quality care; good communication and teamwork skills.
• Ability to follow Trust policies and procedures and participate in mandatory training and development as identified in PDP.

Note: This advert closes on Tuesday 9 Dec 2025.