Healthcare Assistant - Knowsley Community Respiratory Service
Employer: NHS Jobs
Location: Liverpool, L14 3PE
Pay: £24,937.00 to £26,598.00 per year
Contract Type: Permanent
Hours: Full time
Disability Confident: No
Closing Date: 28/02/2026
About this job
- Assist in the care and management of patients with chronic respiratory disease under supervision.
- Record and report vital signs including temperature, pulse, blood pressure, respiration, and oxygen saturation.
- Support patients during clinical procedures at community clinics/home visits.
- Maintain cleanliness and hygiene standards in clinical and communal areas.
- Clean and arrange servicing of medical equipment such as nebuliser compressors.
- Monitor stock levels and ensure adequate supplies in office and community units.
- Perform clerical duties including telephone handling and data entry.
- Manage the nebuliser compressor database and co‑ordinate equipment delivery/collection.
- Collate Friends and Family Test feedback and maintain the service compliments/complaints records.
- Undertake any other duties appropriate to the level/grade of the job.
- Use effective communication skills to support patients, carers, and colleagues.
- Deal professionally with aggressive or abusive behaviour.
- Receive, welcome, and guide visitors to the service/Trust, ensuring information is passed on confidentially.
- Liaise with multidisciplinary teams and external services such as IT, maintenance, medical engineering etc.
- Adhere to Trust policies including those on confidentiality, health and safety, and governance.
- Monitor cleaning schedules and environmental standards, reporting outcomes and issues.
- Ensure equipment is stored safely and maintained in good working order.
- Promote a culture of safety and continuous improvement.
- Seek appropriate advice and support when knowledge or skills are limited.
- Contribute to service development and quality improvement initiatives.
- Monitor and maintain stock levels, place orders via Oracle, liaise with suppliers and procurement.
- Return faulty or surplus items as necessary.
- Maintain a clean, safe, and tidy environment across office and clinical areas.
- Carry out spot cleaning and respond to spillages promptly.
- Ensure all electrical equipment is PAT tested and safe for use.
- Regularly lift and transport medical equipment to and from patient homes.
- Perform cleaning tasks and maintain physical spaces, which may involve bending, lifting, and standing for extended periods.
- Maintain concentration while recording clinical observations and managing clerical tasks.
- Respond to unpredictable work patterns and interruptions.
- Meet deadlines for feedback collation, stock management, and equipment servicing.
- Support distressed or bereaved patients and carers with sensitivity.
- Work in emotionally demanding situations, particularly when dealing with end‑of‑life care or patient deterioration.
- Work in patients homes and clinical environments which may present variable conditions.
- Exposure to bodily fluids, cleaning agents, and occasional unpleasant smells.
- Use of medical and electrical equipment in confined or busy spaces.