Healthcare Assistant

Catalyst Care Group; Birmingham; On-site; GBP 24,000 - 30,000; Full time

Job summary

A community service provider in Birmingham seeks a Healthcare Assistant to deliver compassionate home-based mental health care. You will support individuals with complex emotional needs, ensuring effective and empathetic service while embodying the organization's core values. Candidates should have at least one year of relevant experience, strong communication skills, and a valid driving license.

Benefits

Fair remuneration

Professional development opportunities

Supportive work environment

Qualifications

• One year of previous experience in healthcare settings, preferably in home-based care.
• Experience in managing complex health needs and working with diverse populations.
• Driving licence is essential for community work and transport.

Responsibilities

• Deliver healthcare services in people's homes focusing on mental health needs.
• Monitor vital signs such as blood pressure, temperature, and pulse.
• Administer medication and maintain accurate documentation.

Skills

Leadership abilities

Communication skills

Empathy

Ability to manage complex situations

Job description

Join Nurseline Community Services to provide compassionate, high-complex mental health care at home for people with behaviour that challenges and personality disorders in Birmingham. We are looking for dedicated HCAs to lead the delivery of person-centered mental health services directly in people’s homes, ensuring care is both effective and reflective of our community values.

At Nurseline Community Services, part of the Catalyst Care Group, we are committed to providing expert complex care that transforms lives. We stand on the pillars of Compassion, Impact, and Community – values that guide our actions and our approach to compassionate care. We are seeking professionals who are passionate about making a significant difference in the lives of others while embodying these core values.

Job Overview

The Healthcare Assistant (HCA) is responsible for delivering comprehensive healthcare services directly in people’s homes. This role is crucial in managing complex emotional needs, including behaviour that challenges and personality disorders, ensuring care is both effective and reflective of Nurseline Community Services’ values.

Key Responsibilities

• Provide mobility support, including basic moving and handling.
• Monitor vital signs such as blood pressure, temperature, and pulse.
• Help with meal preparation, nutrition, hydration, and maintaining a clean environment.
• Offer companionship, emotional support, and, when needed, financial assistance.
• Administer medication and maintain accurate documentation and records.

Required Qualifications & Experience

• One year of previous experience in healthcare settings, in community or home-based care.
• Experience in managing complex health needs, with a focus on mental health, and working with diverse populations.
• Driving licence is essential for community work and transport of the people we support.
• PMVA training is required.

Candidate traits and competencies

• Exceptional leadership and organisational abilities.
• Genuine desire to make a positive impact on people’s lives, with a commitment to providing the highest level of compassionate care.
• Strong communication skills and ability to handle complex interpersonal situations compassionately.
• Deep commitment to providing empathetic and respectful care that aligns with the values of Nurseline Community Services.
• Empathetic and able to manage under pressure.
• Open to feedback and able to incorporate it positively.
• Friendly, understanding, and capable of addressing issues proactively.
• Good verbal and written communication skills.
• Flexibility to work various shifts, including nights, weekends and holidays.
• Experience supporting people with eating disorders and complex physical health needs.

What We Offer

• Fair Pay: We offer fair remuneration that reflects the quality and dedication you bring to your role.
• Professional Development: Enhance your skills through access to Care Certificate and specialised training, including PROACT-SCIPr-UK®, tailored to support your professional growth.
• Supportive Environment: A workplace that values compassion, community and impact, encouraging collaboration and continuous learning.
• The chance to make a real difference in the lives of the families we support.