Healthcare Assistant

NHS; Birmingham; On-site; GBP 40,000 - 60,000; Part time

Job summary

A local healthcare provider in Birmingham is seeking an enthusiastic Healthcare Assistant to join their clinical team. Responsibilities include providing treatment room services, administering vaccinations, and ensuring consulting rooms are well-managed. Candidates should have previous experience, preferably in a primary care setting, and hold a Care Certificate or NVQ Level 3 in Health and Social Care. The role offers part-time working patterns in a supportive environment focused on professional development.

Qualifications

• Previous experience as a Healthcare Assistant is essential.
• Demonstrable commitment to professional development required.
• Ability to work under pressure in a changing environment.

Responsibilities

• Perform venepuncture, manage infection control and results.
• Administer vaccinations and ensure safety protocols.
• Maintain treatment rooms and manage stock supplies.

Skills

Healthcare Assistant experience

Customer service

Team collaboration

Communication skills

Flexible

Education

Care Certificate or NVQ Level 3 in Health and Social Care

Tools

Emis Web Clinical System

Job description

Job Summary

New Road Surgery Rubery is looking for an enthusiastic, committed healthcare assistant to join our existing clinical team.

Main duties of the job include:

• Provide treatment room services, phlebotomy (venepuncture including INR testing), dressings, NHS & new patient health checks, ECGs and vaccinations.
• Ensure consultation rooms are clean, well‑stocked, prepared for clinics, manage stock control and ordering of medical supplies.
• Follow instructions and procedures, demonstrating good communication skills, a kind and caring disposition.

About Us

We are a small, friendly, high‑performing practice with a list size of 5,100. Our team consists of four doctors, two practice nurses, two clinical pharmacists, and a full administrative and reception staff. We achieve high patient satisfaction results (https://gp-patient.co.uk/patientexperience/results?code=M81025).

Job Details

• Date posted: 04 December 2025
• Salary: Depending on experience
• Contract: Permanent
• Working pattern: Part‑time
• Reference number: A5766-25-0000
• Location: 104 – 106 New Road, Rubery, Birmingham, West Midlands, B45 9HY

Job Description

• Responsible to: Practice Manager (administratively) and to Doctors & Nurses (clinically).
• Responsibilities:
  • Venepuncture including INR testing: take blood as directed, ensure infection control, label and package specimens, enter results, refer any problems, perform quality control, manage supplies.
  • New patient, over 75 and well‑person screening & NHS health checks: carry out screening, note risk factors, provide smoking cessation leaflets, complete QOF coding, task review by nurse.
  • Vaccinations: administer against influenza, COVID, pneumonia & shingles to patients over 17 (excluding pregnant women), ensure safe storage, rotation, disposal, monitor protocols, aware of anaphylaxis risks.
  • Wound care (as directed by nurses): perform aseptic wound care, uncomplicated dressings, suture and clip removal.
  • Routine BP checks, urine analysis and ECGs: monitor, refer if outside guidelines, report results directly to duty doctor.
  • Provide smoking cessation information and complete QOF coding.
  • Apply infection control measures: universal hygiene, specimen handling, waste segregation, sharps injury reporting, blood and body fluid spill management.
  • Administration: inform patients of result procedures, seek and record consent, monitor supplies, help maintain treatment rooms and consulting areas, restock, support stock ordering.
  • Training & personal development: participate in annual staff development interview, appraise training with practice nurse.
  • Miscellaneous tasks: chaperone doctors, assist with minor surgery or IUD, attend practice meetings, health & safety awareness, safeguarding responsibilities.

Person Specification

Experience

• Previous Healthcare Assistant experience.
• Experience dealing with the public/patients.
• Desirable: experience in a primary care setting.
• Desirable: experience using Emis Web Clinical System.

Qualities and attributes

• Pleasant and articulate.
• Computer literate.
• Ability to work without direct supervision.
• Able to use own judgement, resourcefulness and common sense.
• Ability to work as part of an integrated multi-skilled team.
• Able to work under pressure.
• Able to work in a changing environment.
• Organised.
• Reliable.
• Flexible.

Qualifications

• Essential: Care Certificate or NVQ Level 3 in Health and Social Care.
• Essential: demonstrable commitment to professional development.
• Desirable: two‑day immunisation course.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a submission for Disclosure to the Disclosure and Barring Service to check for any previous criminal convictions.

Employer Details

Employer: New Road Surgery

Address: 104 – 106 New Road, Rubery, Birmingham, West Midlands, B45 9HY

Website: https://www.newroadsurgeryrubery.nhs.uk