Health Courier Services Head Driver

NHS; Wrexham; On-site; GBP 25,000 - 27,000; Full time

Job summary

A healthcare service provider in Wrexham is seeking a Head Driver for Health Courier Services. This role involves supporting logistics operations and ensuring high-quality transport services. Candidates must possess a full driving license and have good communication skills for effective liaison with NHS contacts. The position offers a competitive salary in a full-time permanent contract.

Benefits

Comprehensive benefits package

Agile working approach

Qualifications

• Full Driving License required.
• Experience in customer liaison within NHS is essential.
• Knowledge of moving and handling techniques is important.

Responsibilities

• Support delivery of Health Courier Services operations.
• Liaise with various clinical departments and ensure transport deliveries.
• Provide excellent customer service.

Skills

Driving a range of vans/light commercial vehicles

Dealing with customers

Sound geographical knowledge

Education

5 GCSEs grade C or above

Job description

Overview

We are currently looking to fill one Head driver position. The post holder works in Health Courier Services (HCS) Operations and supports the co-ordinated delivery of HCS and Supply Chain (SC) services and ensures they take place as per contractual agreements. They liaise closely with the HCS Controller/Scheduler and external contacts and/or Clinical departments at hospitals, GP surgeries, clinics, day centres, nursing homes and the Blood Banks. In addition, the post holder supports the efficient operation of the HCS, SC and Laundry day to day operations and links with Day Control services and is the first operational point of contact for enquiries relating to Logistics transport for area. Close liaison with all parties is paramount to provide transport of the highest calibre.

Main duties of the job

The Health Courier Service provides the transportation of non-patient items including pathology, medical equipment, medical records, blood and associated blood products etc. This is an exciting opportunity to join a committed developing team.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

About us

At NHS Wales Shared Services Partnership we expect everyone to embrace our values of Listening and Learning, Working Together, Taking Responsibility and Innovating.

Our organisation encourages an agile working approach and we pride ourselves on being a learning organisation motivated by continuous improvement.

We are committed to creating an inclusive workplace that values equality, diversity and inclusion, focusing on the wellbeing and belonging of our people.

Excellent customer service is something we strive for, for both our internal and external customers.

Offering a comprehensive benefits package, there is something for everyone. To find out more about working for us, the benefits we offer and guidance on the application process please visit nwssp.nhs.wales/working-for-us/

NWSSP work in an agile way where possible, all posts will have a contractual base but as part of agile ways of working that may mean working from home and other locations. We also look at how we balance flexibility with community, and how to manage opportunities to learn from each other.

Details

Date posted: 23 September 2025

Pay scheme: Agenda for change

Band: Band 3

Salary: £25,313 to £26,999 a year per annum

Contract: Permanent

Working pattern: Full-time

Reference number: 043-EA058-0925

Job locations: Wrexham, Ambulance & Fire Services Resource Centre Croesnewydd, Wrexham, LL13 7YU

Job description

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Qualifications

Essential

• Full Driving License
• 5 GCSEs grade C or above to include English language and maths, or equivalent, on appointment

Desirable

• C1 (Driver CPC) Licence holder and LGV 2 may be required where necessary
• Basic First Aid including Emergency Resuscitation Techniques

Experience

Essential

• Driving a range of vans/light commercial vehicles
• Dealing with customers and liaison with internal and external NHS contacts, patients and public

Desirable

• NVQ in first line supervision

Knowledge

Essential

• Sound geographical knowledge of area served and ability to read a map
• Moving and Handling techniques, and general awareness of risk, health and safety issues and responsibilities

Desirable

• Sound knowledge of use of a range of vehicles up to and including 7.5 tonnes plus (where required), and relevant equipment, and basic knowledge of vehicle maintenance

Disclosure and Sponsorship

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (DBS) to check for any previous criminal convictions.

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.

From 6 April 2017, skilled worker applicants have had to present a criminal record certificate from each country they have resided in for 12 months or more in the past 10 years. Guidance can be found on the UK government site.

Employer details

Employer name: NHS Wales Shared Services Partnership

Address: Wrexham, Ambulance & Fire Services Resource Centre Croesnewydd, Wrexham, LL13 7YU

Employer's website: nwssp.nhs.wales