Health Care Support Worker - Mental Health | NELFT NHS Foundation Trust

North East London NHS Foundation Trust; City Of London; On-site; GBP 24,000 - 30,000; Full time

Job summary

A healthcare service provider based in England is seeking aspiring Mental Health Support Workers to join their team. This role offers a fantastic opportunity to provide vital support and improve the health of the community. Candidates will be welcomed with comprehensive training, making this position ideal for those looking to start a career in healthcare. Shifts will be scheduled as part of a 24-hour service. Apply to make a real difference in patients' lives.

Benefits

Supportive team environment

Training and development opportunities

High Cost Area Supplement of 15%

Qualifications

• Caring and patient individuals are encouraged to apply.
• Ability to support people through difficult times.
• No prior experience is necessary; training will be provided.

Responsibilities

• Provide care to patients in community settings, homes, clinics, or inpatient units.
• Monitor and carry out treatment programmes as directed.
• Work as part of a multi-disciplinary team.

Skills

Compassion

Communication

Teamwork

Community focus

Job description

We have an ideal opportunity for Aspiring Mental Health Professionals and those looking to start or develop their career in healthcare.

Are you a caring, patient, and community-minded person looking to support people through difficult times and provide excellent levels of care to your community? If so, we’d love to hear from you.

We have an exciting opportunity within Goodmayes Hospital for aspiring individuals from the area to become a Mental Health Support Worker—this is a fantastic position with opportunities to grow and develop skills within a dynamic care setting.

Trust values

• ✔️ We are kind.
• ✔️ We are respectful.
• ✔️ We work together with our communities.

This position will not be supported for visa sponsorship, as it does not meet the minimum requirements. All applicants are expected to have a valid right to work document to work in the UK when applying for this position.

Due to an expected high volume of applications, this vacancy may close earlier than the proposed closing date.

Our Acute and Rehabilitation Directorate is currently delivering a large programme of transformation aimed at improving the experience of service users, carers and staff and making the directorate an excellent place to work and receive care. This includes a detailed development programme to promote career development for staff at all grades. This role presents an exciting opportunity to make a real contribution and develop your skills.

You will be joining a multi-disciplinary team that is committed to the provision of high-quality recovery focused and patient‑centred care, staff development, and collaboration. The successful applicants will work with the team to promote a culture that fosters high employee engagement and a progressive attitude to service improvement. You will also work collaboratively with others to meet the needs of patients and their families, demonstrating a passion for helping those experiencing mental health concerns.

Key Responsibilities

• Work as part of the relevant team to provide care to patients in the community setting either in their own home, clinics or inpatient units.
• Responsible for own work and that of others within a broad framework.
• Carrying out and monitoring treatment programmes as directed.
• Forming part of an interdependent multi‑disciplinary team helping to ensure that their input is integrated into the patients overall care & treatment plans.
• Promoting the recovery of patients and maintaining their independence in the community.
• Working a 24‑hour, 365‑day shift pattern including night shifts.

What we offer

• A supportive and welcoming team environment
• Training and development opportunities to help you grow your skills
• The chance to play a vital role in improving the health and wellbeing of our community
• The satisfaction of making a real difference to patients’ lives every day

Probationary Period

This post will be subject to a probationary period. Internal applicants are exempt from the probationary period (unless you are an internal applicant currently part‑way through a probationary period or currently a bank member of staff).

Starting with NELFT

NELFT places a great deal of importance on new starters being properly welcomed and inducted into the Trust. All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks which will include mandatory training, systems training and the allocation of equipment. As part of the process, new starters will have the opportunity to also meet the executive team, senior managers and attend a number of drop‑in sessions focusing on engagement, health and wellbeing and key processes. The induction will be held at our head office in Rainham, Essex.

High Cost Area Supplement – Outer London

This post also attracts payment for the High Cost Area Supplement of 15% of the basic salary (minimum payment of £4,714 and a maximum payment of £5,941 per annum, pro rata for part time).

At NELFT, we are committed to building a workforce that reflects and supports the diverse communities we serve. As part of our ongoing efforts to strengthen local employment and deliver high‑quality, person‑centred care, we will prioritise applications from individuals living in our local boroughs and surrounding areas.

Use of AI

Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used, then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.

Please refer to the attached job description and person specification when completing your application.

Don’t worry if you have no experience – we’ll teach you everything you need to know. What matters most to us is that you’re a caring and kind person with a genuine desire to help and support patients and their families. If that sounds like you, you already have the skills that make a great Healthcare Support Worker.

As soon as you join us, you’ll have access to learning, development, and training opportunities. As you progress in your NHS career, you’ll gain the knowledge, skills, and confidence you need to provide safe and compassionate patient care.

Contact us: [e-mail]

Or call us for a friendly chat: 0300 300 1530 – Option for Recruitment

Join our team. Support your community. Change people’s Lives. Grow with NELFT.

This advert closes on Wednesday 24 Dec 2025