Health Care Assistant - Fertility

Salisbury NHS Foundation Trust; Salisbury; On-site; GBP 24,000 - 27,000; Full time

Job summary

A healthcare organization in Salisbury is offering an exciting opportunity to join the fertility clinic team. The successful candidate will provide essential support to our nursing and consultant team by undertaking patient observations, managing appointment bookings, and addressing patient inquiries. Ideal candidates will have strong communication skills and some experience in a customer-facing role. Benefits include NHS discounts and generous holiday entitlement.

Benefits

NHS discounts

Minimum 35 days paid holiday

Generous pension scheme

Qualifications

• Minimum grade C GCSE Maths and English or equivalent.
• Experience dealing with customers in a job role.
• Ability to communicate verbally and in writing.

Responsibilities

• Undertake bookings for appointments and deal with enquiries.
• Record clinical observations and report abnormal findings.
• Order stock and prepare notes.

Skills

Good listening skills

Analytical skills

Communication skills

Experience in a clinic setting

Understanding of chaperone policy

Basic understanding of Fertility pathology

Skilled in use of patient record systems

Education

Grade C GCSE Maths and English or equivalent

Job description

This is an exciting opportunity to join the Salisbury Fertility Centre to help us deliver the smooth running of our fertility clinics.

The successful candidate will work closely alongside our nursing and consultant team to undertake funding checks for our patients, they will undertake and record clinical observations and chaperone.

Please note: we are unable to provide sponsorship for this position.

Main duties of the job

You will be expected to undertake bookings for appointments and deal with enquiries and queries in person and by phone, liaising with the nursing team as needed.

Undertake and record clinical observations and report abnormal findings to the appropriate staff.

As well as this, they will order stock, prepare notes, and replenish equipment.

Please see attached Job description and person specification for full details of roles and responsibilities.

About us

Salisbury NHS Foundation Trust (SFT) is an innovative hospital with a proud heritage and over 250 years of experience behind us. Here we're driven to deliver an outstanding experience for everyone and have been well regarded for the quality of care and treatment we continue to provide for our patients and also our staff.

We are an acute Trust, rated "Good" by the CQC, with a track record of high performance providing regional and super regional specialist services such as: Burns, Plastics & Reconstructive Surgery, Wessex Regional Genetics Laboratory, Wessex Rehabilitation, Spires Cleft Centre and the Duke of Cornwall Spinal Treatment Centre. We have about 470 beds and employ over 4000 staff.

We support flexible working and will consider requests taking into account the needs of the service. We think working here is pretty rewarding. You can access a range of NHS discounts, receive a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme. On-site benefits include car parking (fee applies), leisure centre, day nursery and holiday play scheme.

Salisbury is an attractive place to live and work and really gives you the best of everything. With easy access to London and local airports, the city of Southampton is only a short train or car journey away or if you prefer the sea, Bournemouth is also accessible. Don't just take our word for it, why not explore what Salisbury has to offer by visiting www.experiencesalisbury.co.uk

Job responsibilities

Please see attached Job description and person specification for full details of roles and responsibilities.

Person Specification

Application Form and Interview

• A minimum of grade C GCSE Maths and English or equivalent.
• Experience of working in a job role where you have had to deal with customers in some capacity
• Good listening skills and ability to communicate verbally and in writing
• Analytical and judgement skills
• Experience of working in a clinic setting including consultant run clinics, early pregnancy and acute gynaecology.
• Understand the chaperone policy and can be a patient advocate if required
• Have a basic understanding of Fertility pathology
• Skilled in the use of patient record systems and be able to generate letters.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£24,937 to £26,598 a yearper annum pro rata if part time