Head Spa Therapist: Lead a High-End Spa Team

Harbour Hotel Guildford; Guildford; On-site; GBP 25,000 - 35,000; Full time

Job summary

A prestigious hotel in Guildford seeks a Head Spa Therapist passionate about exceptional service. The role entails supervising a team, delivering high-quality treatments, and consulting with clients. Candidates should hold NVQ Level 2 & 3 qualifications and have experience with TEMPLE SPA and ELEMIS products. The position offers development opportunities, competitive salary, and various employee benefits including discounts and wellbeing support.

Benefits

Discounted room rates

25% discount on treatments

25% discount on food and drink

Mental health and wellbeing support

24/7 GP services

Bespoke nutrition and fitness advice

Meals included while on duty

Opportunities for progression

Qualifications

• NVQ Level 2 & 3 qualified in beauty therapy.
• Experience in a supervisory role is preferred.
• Must be knowledgeable and friendly, ensuring high-quality treatments.

Responsibilities

• Supervise and lead a team of therapists on shifts.
• Consult with clients to understand their personal needs.
• Carry out a variety of spa treatments including massage.

Skills

Supervisory experience

Exceptional customer service

Diary management

Proactive selling

Education

NVQ Level 2 & 3

TEMPLE SPA and ELEMIS training

Job description

A prestigious hotel in Guildford seeks a Head Spa Therapist passionate about exceptional service. The role entails supervising a team, delivering high-quality treatments, and consulting with clients. Candidates should hold NVQ Level 2 & 3 qualifications and have experience with TEMPLE SPA and ELEMIS products. The position offers development opportunities, competitive salary, and various employee benefits including discounts and wellbeing support.