Head of Service – Community Safety, Enforcement & Regulation

MB Group Management Ltd; England; On-site; GBP 125,000 - 150,000; Full time

Job summary

A leading regulatory service provider in the United Kingdom is seeking an experienced Head of Service for Community Safety, Enforcement & Regulation. This senior position involves leading and developing the Enforcement & Regulatory Service and ensuring high-quality service delivery. Candidates should possess strong knowledge of enforcement legislation, experience in service improvement, and proven ability to present information effectively. The role offers an opportunity to make a significant impact within the community.

Qualifications

• Strong knowledge of enforcement and regulatory legislation in local authority settings.
• Proven track record in performance monitoring and service improvement.
• Experience presenting to diverse audiences.
• Expertise in high-quality report production.

Responsibilities

• Lead and oversee the Enforcement & Regulatory Service.
• Drive service improvement programs for performance.
• Develop and implement work plans with measurable outcomes.
• Ensure lawful use of enforcement powers.

Skills

Strong knowledge of enforcement and regulatory legislation

Performance monitoring

Presentation skills

Process improvement

Report writing

Understanding of enforcement law

Knowledge of crime and disorder reduction

Community relationship building

Job description

We are seeking an experienced and forward-thinking Head of Service for Community Safety, Enforcement & Regulation to lead and develop a high-performing Enforcement & Regulatory Service. This senior role provides strategic oversight across Licensing, Environmental Protection, Emergency Planning and Enforcement, ensuring high-quality service delivery and modern regulatory practice.

Key Responsibilities

• Lead, manage and oversee the council’s Enforcement & Regulatory Service, ensuring effective performance across all areas.
• Drive the service improvement programme, addressing data and intelligence gaps and delivering business improvement plans.
• Develop, implement and monitor the service’s work plans, ensuring clear outcomes and measurable impact.
• Ensure robust systems, procedures and governance are in place for the appropriate and lawful use of enforcement powers.
• Promote awareness, good practice, education and compliance across all enforcement functions.
• Support the development and implementation of new systems, processes and procedures to enhance service efficiency.
• Provide high-quality reports, briefings and information to senior leaders and stakeholders.
• Undertake additional duties as required by the Head of Service, Assistant Director or Director.

Skills & Experience Required

• Strong knowledge of enforcement and regulatory legislation within a local authority environment.
• Proven track record in performance monitoring, service improvement and delivering measurable outcomes.
• Experience presenting information clearly to a range of audiences.
• Demonstrable ability to review and improve processes, policies and procedures.
• Skilled in producing high-quality reports and strategic briefings.
• Up-to-date understanding of enforcement law, codes of practice, statutory instruments and relevant frameworks.
• Knowledge of the political, social and environmental context of crime and disorder reduction at local level.
• Experience building and sustaining effective community and partnership relationships.