Head of Operations & Business Developement

CAUDWELLYOUTH; United Kingdom; On-site; GBP 30,000 - 45,000; Full time

Job summary

A youth support charity in the United Kingdom is seeking a candidate to support the Deputy CEO in overseeing and developing operational programmes aimed at at-risk young people. The role involves leading relationships with funders, ensuring strong, high-quality programme delivery, and securing new funding opportunities. Applicants should have experience in managing programmes and building effective funder partnerships. This position is crucial for the charity's growth and impact.

Qualifications

• Experience in managing operational programmes.
• Understanding of youth participation and evidence-based approaches.
• Experience in securing funding through public sector bids.

Responsibilities

• Support the Deputy CEO in service delivery and growth.
• Lead the development of programmes aligned with the strategic plan.
• Ensure high-quality, person-centred support for young people.

Skills

Relationship building

Funding strategy development

Team leadership

Job description

For the full job description & to apply for this role, please visit our website www.caudwellyouth.org/careers

About Caudwell Youth

Not all young people have the same opportunities in life. Caudwell Youth exists to level the playing field for young people at risk. We support at‑risk young people who are care‑experienced, have mental health challenges, or are at risk of exploitation or offending.

Purpose of the Role

To support the Deputy CEO in ensuring the effective delivery and growth of Caudwell Youth’s services. To oversee the management of operational programmes, ensuring high‑quality, person‑centred support for young people. To contribute to business development, leading expansion via statutory grants and contracts.

Key Duties

• Lead the effective delivery and development of Caudwell Youth’s programmes, in line with our strategic plan.
• Build and maintain relationships with funders, and strategic partners, with support from the Deputy CEO.
• Identify and secure new funding opportunities, leading on public sector bids and tenders, in line with our strategic plan.
• Ensure a youth participation and evidence‑based approach in all aspects of service delivery and development.

Services

• Develop, oversee and report against Operations department budget and plans.
• Oversee operational systems, risk assessments and data to ensure services are safe, needs‑led and effective.
• Ensure safeguarding policies are embedded across delivery, acting as DSL if required.
• Support and develop high‑performing teams, ensuring training, appraisal, and performance management frameworks are in place.
• Ensure that all programme delivery is trauma‑informed and person‑centred.
• Oversee quality assurance processes, ensuring consistent standards across all delivery regions.
• Lead on operational compliance, including health & safety, data protection, incident reporting and regulatory requirements.
• Champion a culture of continuous improvement, innovation, and high‑quality practice across the organisation.
• Ensure that programmes are monitored and evaluated effectively and that reporting requirements are met, working with the fundraising team as required.

For the full job description and recruitment pack, please visit our website www.caudwellyouth.org/careers