Head of Operations

Emerald Eats; City Of London; On-site; GBP 35,000 - 40,000; Full time

Job summary

A mobile catering company in London is seeking a Head of Operations to oversee daily activities of Corporate Catering and the Food Truck. This role includes managing staff schedules, inventory, vendor relations, and financial reporting. The ideal candidate will ensure compliance with health regulations and implement strategies for business growth. Advanced English skills are required, and a salary range of £35,000 to £40,000 is offered, along with additional bonuses.

Benefits

Additional Bonus structure

Qualifications

• Advanced English language skills required.

Responsibilities

• Oversee daily operations of Corporate Catering & Food Truck.
• Manage staff schedules, inventory, and logistics.
• Build relationships with vendors and suppliers.
• Ensure high level of customer satisfaction.
• Conduct financial management and reporting.
• Ensure compliance with health and safety regulations.
• Implement business development strategies.

Job description

Overview

Head of Operations. Overseeing the daily operations of Corporate Catering & the Food Truck to ensure it runs smoothly and efficiently. This includes managing staff schedules, inventory, loading in and out, serving, all menu development and logistics.

Responsibilities

• Overseeing the daily operations of Corporate Catering & the Food Truck to ensure it runs smoothly and efficiently, including managing staff schedules, inventory, loading in and out, serving, menu development and logistics.
• Staff supervision: Hiring, training, and supervising staff; ensuring employees are well-trained in customer service, food safety, and operations.
• Inventory management: Monitoring inventory levels to ensure the food truck/events are stocked with the necessary products; ordering products, managing stock rotations, and minimizing waste.
• Vendor relations: Building and maintaining relationships with vendors and suppliers, negotiating contracts and prices to benefit the food truck/events.
• Customer service: Ensuring a high level of customer satisfaction by addressing inquiries, complaints, and feedback; implementing customer service policies and ensuring staff adherence.
• Financial management: Budgeting, forecasting, and financial reporting; ensuring that the market meets its financial targets and operates within budget.
• Compliance and safety: Ensuring compliance with health, safety, and food regulations; conducting regular inspections and training staff on safety procedures and food handling standards.
• Business development: Developing and implementing long-term strategies to grow the market and improve its competitive position; market analysis, identifying opportunities, staying updated with industry trends; assisting with tender applications.

Qualifications

• Experience: Not required
• Languages: English – Advanced
• Employment: Full-time
• Schedule: 5 days a week
• Salary: £35,000 – £40,000 yearly
• Benefits: Additional Bonus structure
• Starting time: Immediate start

About Emerald Eats

We are the only mobile Irish deli in the UK. We are lucky enough to work with all of the top food vendors and at weekends work in stadiums, horse racing, festivals. During the week we do some indoor catering gigs.