Head of Operational Analytics & Performance

Pertemps; Greater London; On-site; GBP 125,000 - 150,000; Full time

Job summary

A prominent recruitment agency in the UK seeks a Head of Operational Analysis to lead operational insights and improvements. This senior leadership role involves managing the Charge Notification lifecycle and pre-legal collections while ensuring quality control and regulatory compliance. The ideal candidate has strong SQL, Power BI, and Excel skills, with proven experience in managing operational processes and leading teams. The position offers a platform to drive automation and enhance performance through data-led initiatives.

Qualifications

• Strong SQL capability with large operational datasets.
• Advanced skills in Power BI and Excel for performance reporting.
• Experience managing operational processes with targets.

Responsibilities

• Ownership of the Charge Notification lifecycle.
• Delivery against monthly issuance targets.
• Leadership driving resolution and improved performance.

Skills

SQL capability

Power BI

Excel

Leadership

Process optimization

Data analysis

Job description

A prominent recruitment agency in the UK seeks a Head of Operational Analysis to lead operational insights and improvements. This senior leadership role involves managing the Charge Notification lifecycle and pre-legal collections while ensuring quality control and regulatory compliance. The ideal candidate has strong SQL, Power BI, and Excel skills, with proven experience in managing operational processes and leading teams. The position offers a platform to drive automation and enhance performance through data-led initiatives.