Head of Housekeeping - Live-In Role

Oyster Recruitment Limited; Shrewsbury; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading recruitment firm seeks an experienced Head Housekeeper for a luxury establishment in Shrewsbury, England. This live-in role requires managing housekeeping operations and ensuring exceptional standards. Responsibilities include leading a team, maintaining cleanliness in accommodations and public areas, and collaborating with various departments. Candidates should have experience in high-end hospitality, strong leadership skills, and the ability to handle budgets. Accommodation is provided, making this a unique opportunity in an outstanding environment.

Qualifications

• Experience in a luxury hospitality environment.
• Strong leadership and team management skills.
• Ability to manage budgets and procurement effectively.

Responsibilities

• Lead housekeeping operations across guest accommodations and public areas.
• Maintain readiness for high-profile events and exceed guest expectations.
• Recruit, train, and develop a high-performing housekeeping team.

Job description

Are you a detail-driven and dynamic Head Housekeeper with a passion for delivering impeccable standards? Do you thrive in a luxury hospitality environment where every detail matters?

Our client is seeking an experienced and confident Head of Housekeeping to take charge of the housekeeping operation within a prestigious, high-end property. This live-in position offers accommodation in a beautiful house on the estate, giving you the opportunity to be fully immersed in the daily rhythm of this exceptional setting (Please note while the accommodation is free, utility bills are not included.)

What Youll Be Doing:

• Lead all housekeeping operations across guest accommodation, public areas, and event spaces, ensuring the highest levels of cleanliness and presentation
• Maintain readiness for high-profile events and ensure guest areas consistently exceed expectations
• Manage departmental budgets, inventory, and procurement, with a focus on sustainability and cost efficiency
• Collaborate with cross-functional teams including Events, Facilities, and Maintenance to ensure smooth operations
• Handle guest feedback proactively, resolving any issues with professionalism and speed
• Recruit, train, and develop a high-performing, motivated housekeeping team
• Implement structured rota planning and performance management procedures

What Theyre Looking For: