Head of Colleague Experience & Culture Transformation

Coventry Building Society; Greater London; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

A prominent financial institution in Greater London is seeking a Head of Colleague Experience to lead the organization's internal communications and cultural transformation initiatives. This role requires a visionary communicator with a strong background in Microsoft 365 tools to create engaging colleague experiences. The ideal candidate will have proven experience in managing internal communications and fostering employee engagement, ensuring collaboration and trust thrive within the workplace. A hybrid work model is available with at least two days in the Coventry office.

Benefits

28 days holiday plus bank holidays

Annual discretionary bonus scheme

Personal pension with matched contributions

Life assurance (6 times annual salary)

Company car allowance

Private Medical Insurance

Qualifications

• Proven experience leading internal communications and colleague engagement at a senior level.
• Deep expertise in culture transformation.
• Ability to coach leaders in transparent communication.

Responsibilities

• Champion employee voice and drive strategic alignment.
• Lead internal communications using creativity and clarity.
• Curate meaningful human connection across the organisation.

Skills

Leading internal communications

Colleague engagement

Cultural transformation

Expertise in Microsoft 365

Use of AI tools

Data insights application

Tools

Microsoft SharePoint

Microsoft Viva Engage

Canva

Capcut

Job description

A prominent financial institution in Greater London is seeking a Head of Colleague Experience to lead the organization's internal communications and cultural transformation initiatives. This role requires a visionary communicator with a strong background in Microsoft 365 tools to create engaging colleague experiences. The ideal candidate will have proven experience in managing internal communications and fostering employee engagement, ensuring collaboration and trust thrive within the workplace. A hybrid work model is available with at least two days in the Coventry office.