Head Housekeeper

The Orders of St John Care Trust; Thornbury; On-site; GBP 60,000 - 80,000; Full time

Job summary

A not-for-profit care organization in Thornbury is seeking a Head Housekeeper to ensure high cleanliness standards and lead the housekeeping team. This role requires experience in contract cleaning and the ability to engage with residents sensitively. Offering competitive pay, a supportive work environment, and numerous employee benefits, this position is ideal for motivated individuals passionate about providing quality care.

Benefits

28 days holiday including Bank Holidays

Free uniform

Free DBS

Access to Employee Assistance Programme

Refer a Friend scheme

Discounts with Blue Light Card

Qualifications

• Experience with contract cleaning in various settings.
• Familiarity with elderly care environments.
• Ability to relate to residents in a caring and sensitive manner.

Responsibilities

• Lead a team to maintain cleanliness and hygiene standards.
• Organise tasks and motivate staff to deliver excellent service.
• Ensure a welcoming and safe environment for residents.

Skills

Experience in contract cleaning

Excellent communication skills

Leadership and supervisory skills

Education

QCF Level 3 in Multi-skilled Hospitality Services (or equivalent)

Job description

Head Housekeeper

Location: Thornbury, Gloucester

Pay rate: £12.62 per hour, weekend and NVQ enhancement rates available

Contracted hours: 36 Hours per week

ABOUT THE ROLE

Are you an experienced housekeeper with exacting standards of cleanliness and an eye for detail? Can you lead a small team of people to deliver an outstanding housekeeping and laundry service for our residents, whilst encouraging them to always do their best? The Head Housekeeper plays a vital role in maintaining the highest standards of cleanliness in our homes. Leading a team of Housekeepers and Laundry Assistants, you’ll take pride in ensuring that every room and living space is clean, tidy and maintained at all times. A champion for hygiene and infection control within the home, you’ll have access to specialised equipment and materials to ensure you can create a welcoming, safe and comfortable environment for residents, as well as their friends and families. In joining us, you’ll also become part of our extended family. You’ll work alongside other team members who are passionate about providing a safe environment, as well as warmth and kindness to all those who live and work in our homes. Grace Care Centre is a 70 bed Care Home located on the outskirts of the Historic town of Thornbury. The home offers compassionate and personalised 24-hour specialist dementia and residential care in a comfortable, homely setting.

AND IN RETURN

The Trust is a great place to work; we’ve been providing care for almost 1,000 years and we’re currently the second largest not-for-profit provider in the UK. Not-for-profit means that we reinvest every penny we make into our residents, colleagues and the care homes we live and work in. Therefore, we offer a great range of benefits, including a competitive salary, training and development. Alongside keeping our colleagues safe with PPE and daily testing.

Here are some of the other benefits you’ll enjoy as a valued member of our team:

• 28 days holiday (including Bank Holidays)
• Higher rates of pay at weekends
• A workplace pension
• Free uniform
• Free DBS
• Access to our Employee Assistance Programme
• Refer a Friend scheme rewarding you up to £1,000 for every recommendation you make who successfully starts working for us
• Blue Light Card and “My Rewards” programme, offering you discounts on shopping, days out, restaurants and much more

ABOUT YOU

You will have experience with contract cleaning in an industrial, business or family setting and comfortable in an elderly care setting, with the ability to relate to our residents in a caring and sensitive manner. You might have previous supervisory experience, like organising rotas, delegating tasks and training new starters but this is not essential. You may also have or be working towards, a QCF Level 3 in Multi-skilled Hospitality Services (or equivalent) together with a working knowledge of the Health and Safety at Work Act, COSHH Regulations and Infection Control but, again this is not essential. What is important is you are a positive role model, with excellent communication skills and a natural ability to get along with others. A supportive individual, able to motivate others to provide the best service to our residents at all times. Alongside being confident taking charge and being able to use your own initiative to resolve problems and deal with queries. If you think you have the right skills and attitude to deliver the highest quality of care for our residents as a Head Housekeeper within our care homes, then you could be the next to join us. So, apply and get your career started with us today.