Head Housekeeper

Hamberley Care Homes; Dorking; On-site; GBP 28,000 - 32,000; Full time

Job summary

A luxury care home provider is seeking a Head Housekeeper for its Dorking Manor location. In this role, you will lead the housekeeping team, ensuring all rooms and communal areas meet high cleanliness standards. Ideal candidates have previous domestic experience in care settings and a commitment to customer care. This position offers a competitive salary, professional development opportunities, and a supportive work environment. Enjoy a rewarding career making a positive impact on the lives of residents.

Benefits

Competitive salary

28 days holiday

Quality bonus scheme

Workplace pension

Professional development opportunities

Free onsite parking

Employee Assistance Programme

Qualifications

• Previous domestic experience in a similar care home setting.
• Flexible and reliable attitude towards work.
• Basic knowledge of Health and Safety COSHH regulations.

Responsibilities

• Lead and manage the housekeeping team to maintain high cleanliness standards.
• Ensure all areas are clean, hygienic, and well-maintained.
• Handle laundry and linen care with attention to residents’ belongings.

Skills

Domestic experience

Customer care

Health and Safety knowledge

Multi-tasking

Reliability

Job description

Be all you can be with Hamberley Care Homes

At Hamberley, we believe that our residents deserve something ‘Extra Special, Every Day’ and we're seeking a Head Housekeeper to help us achieve our goals.

Joining us at Dorking Manor, our luxury care home that provides residential, dementia, and nursing care for older people, you'll be part of a team that is genuinely passionate about the health and well‑being of our residents.

Our Housekeeping team ensure the supply of both clean laundry and housekeeping service throughout the home and contribute to the provision of cleaning, laundry and domestic services to the home.

Benefits

• Competitive salary and benefits package
• 28 days holiday (inclusive of Bank Holidays)
• Quality bonus scheme linked to CQC rating
• Workplace pension
• A supportive and collaborative working environment
• Opportunities for professional development and training
• Access to high street discounts via our mobile friendly HapiApp benefits platform
• Free onsite parking available
• Unlimited Refer a Friend Bonus - up to £750 per referral - t&cs apply*
• Employee Assistance Programme, occupational health support and wellbeing services

What you’ll be doing

• You’ll help to create the warm and homely surroundings that are so important to delivering quality care and support. Leading a team of housekeeping staff you’ll ensure that every room and living space is maintained to the highest standards
• Ensuring all areas of the care home are clean, hygienic, and well‑maintained, including bedrooms, communal spaces, and bathrooms
• Handling laundry and linen care with attention to residents’ personal belongings
• Managing staff rota, training and supervisions to ensure housekeeping team members are working efficiently.
• Interacting with residents, offering assistance when needed to help them feel at ease
• Working closely with caregivers and other staff to support the overall care plan and home operations

About you

• Previous domestic experience in a similar care home setting
• Flexible and reliable attitude
• Committed to customer care and first‑class service provision
• Basic knowledge of Health and Safety COSHH regulations
• Empathy and a desire to make a difference to the lives of our residents
• Ability to multi‑task, work under pressure and on own initiative in a fast‑paced environment

If this sounds like you and you’re looking for a fulfilling role that makes a genuine impact in the lives of others, this rewarding career is for you.

About Dorking Manor

Dorking Manor is a luxurious care home in Dorking, part of the award‑winning Hamberley Care Homes – offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house – where we screen classic films – to the on‑site luxury spa – offering hairdressing, manicures and relaxing therapies – everything has been designed and finished with the care and attention you would expect from a 5‑star hotel.

Hamberley People

We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of it!