Harper's Place Clinical Program Director

Rock Valley Community Programs; Greater London; On-site; GBP 150,000 - 200,000; Full time

Job summary

A community-focused health organization in Greater London seeks a Clinical Program Director to lead daily operations, manage staff, and ensure compliance with mental health standards. This position demands a Master’s degree, an LCSW credential, and significant clinical experience. Ideal candidates will demonstrate strong leadership and communication skills. Competitive salary starting at $80,000/year based on experience, with comprehensive benefits.

Qualifications

• Minimum of 3,000 hours of supervised clinical experience required.
• Prior management and/or supervisory experience preferred.

Responsibilities

• Responsible for the daily operations of Harper's Place.
• Coordinate and schedule all program activities.
• Supervise all staff and ensure compliance with regulations.

Skills

Knowledge of community resources for individuals with mental health and co-occurring disorders

Understanding of trauma-informed, recovery-oriented systems of care

Strong verbal and written communication skills

Education

Master’s-level clinician with coursework related to mental health services

Active Licensed Clinical Social Worker (LCSW) credential

Job description

Position: Harper's Place Clinical Program Director

Location: Janesville, WI

Job Id: 184

# of Openings: 1

Position Title: Harper’s Place Clinical Program Director

Department: Harper’s Place

Reports To: Executive Director

Status: Salaried / Exempt

Hiring Range: starting salary of $80,000/year, based on experience

Job Summary

Harper’s Place, funded by the Rock County Human Services Department, provides short-term crisis stabilization services. The Clinical Program Director is responsible for the daily operations of Harper’s Place, including coordinating and scheduling all program activities and supervising all staff.

This position requires 24/7 on-call availability and oversight of clinical services to ensure compliance with licensing requirements and third-party/MA billing eligibility. The Director will maintain strong working relationships with contractors, referral sources, consumers, and external agencies, and ensure that the goals and objectives outlined in the Quality Assurance Plan are met.

Essential Functions

Program Staff Management

• Provide clinical and staff supervision, recruitment, and training.
• Establish work priorities and schedules.
• Ensure staff fulfill contractual responsibilities and comply with state and program standards.
• Supervise daily job performance: provide feedback, coaching, training, discipline, evaluations, and documentation.
• Serve as a resource for staff development and support.
• Coordinate and facilitate weekly individual sessions and team meetings.
• Ensure clinical supervision is provided and documented per DHS 34.21(7).
• Assess and review consumer needs and levels of care weekly using a systems approach.
• Monitor stabilization plans, contracts, and referrals for appropriateness.
• Participate in recruitment, interviews, and onboarding of new staff.
• Ensure staff meet DHS 34 and 83 training requirements and maintain relevant certifications/licensure.
• Provide training in motivational interviewing, trauma-informed care, mindfulness, Zero Suicide, clinical documentation, and customer‑centered care.
• Foster a welcoming, respectful environment for consumers and families.

Program Compliance & Quality Assurance

• Support the mission, values, and vision of Harper’s Place and Rock Valley Community Programs.
• Assist in the development, implementation, and improvement of clinical and non‑clinical services.
• Integrate contract requirements and state standards into program design while maintaining high‑quality care.
• Review monthly quality assurance reports with leadership and implement corrective actions as needed.
• Maintain program licensing and ensure compliance with all state and contractual regulations.
• Oversee accurate and timely submission of third‑party and MA billing.
• Ensure timely and accurate submission of billing materials, e‑timesheets, accounts payable, and program data.
• Perform additional duties as assigned by the Executive Director to support program efficiency.

Attendance Expectations

• Maintain regular attendance, punctuality, and completion of scheduled shifts.
• Limit absences without medical documentation to no more than 12 days per year (including paid and unpaid sick time).
• Foster a cooperative, team‑oriented work environment that promotes morale, productivity, and effectiveness.

Education / Experience

• Master’s‑level clinician with coursework related to mental health services.
• Minimum of 3,000 hours of supervised clinical experience required.
• Active Licensed Clinical Social Worker (LCSW) credential required.
• Prior management and/or supervisory experience preferred.

Knowledge / Skills / Abilities

• Knowledge of community resources for individuals with mental health and co‑occurring disorders.
• Understanding of trauma‑informed, recovery‑oriented systems of care.
• Ability to maintain accurate and compliant consumer documentation.
• Skill in assessing consumer needs, developing crisis response plans, and working within a multidisciplinary team.
• Strong verbal and written communication skills.

Values / Beliefs

We believe mental health and co‑occurring disorders result from complex biological, psychological, and social factors. Treating these disorders requires a skilled, multidisciplinary team using a consumer‑centered, recovery‑oriented approach.

Physical Demands

• Regularly required to talk or hear.
• Frequently required to sit; occasionally required to stand, walk, and lift/move up to 25 lbs.
• Reasonable accommodations may be made for individuals with disabilities.
• May be required to attend off‑site meetings or conferences.
• Must be able to travel as needed.
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Other Requirements

• Successfully pass a Federal Background Check and State Caregiver Background Check.
• Complete a pre‑employment physical, drug test, and TB test.
• Successfully complete all CBRF and HFS 34 training requirements. Note: All pre‑employment and training requirements are paid for by RVCP.

Acknowledgment

This job description is not intended to list all duties or expectations. Additional responsibilities may be assigned as needed to support the program and organizational goals.

Join Our Team

Join us in shaping a workplace that supports, uplifts, and empowers others — from the inside out.

Empower change. Inspire growth. Lead as our next Clinical Program Director.

EEO Statement

Rock Valley Community Programs, Inc. is an Equal Opportunity Employer. We are committed to fostering a diverse and inclusive environment for all employees and applicants. All qualified candidates will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected status.