Gym Operations & Member Experience Lead

JD GROUP; Hempstead; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leisure facility company in Hempstead is seeking a passionate Gym Manager to oversee daily operations and maintain high standards. This role demands leadership and experience in driving membership growth, providing exceptional service, and ensuring compliance with health and safety policies. Ideal candidates will have a Level 2 Gym Instructor qualification and extensive experience in management. This is a full-time position requiring flexible availability.

Qualifications

• Prior experience, ideally in a management position within leisure.
• Inspirational leader for team management.
• Experience driving sales and local marketing activity.

Responsibilities

• Oversee operational running of the gym at all times.
• Conduct safety checks and report defects.
• Deliver outstanding member service and maintain cleanliness standards.

Skills

Management experience

Customer service passion

Level 2 Gym Instructor qualification

Sales driving capability

Team management experience

Job description

A leisure facility company in Hempstead is seeking a passionate Gym Manager to oversee daily operations and maintain high standards. This role demands leadership and experience in driving membership growth, providing exceptional service, and ensuring compliance with health and safety policies. Ideal candidates will have a Level 2 Gym Instructor qualification and extensive experience in management. This is a full-time position requiring flexible availability.