Guest Services Host & Night Auditor — Flexible Shifts

Wilde; Greater London; On-site; GBP 22,000 - 28,000; Full time

Job summary

A modern aparthotel group in Edinburgh is seeking a Guest Services Host - Night Auditor to deliver excellent service and represent the brand. The role involves engaging with guests, maintaining a vibrant lobby environment, and providing personalized experiences. Ideal candidates exhibit strong communication skills and teamwork spirit. The position offers comprehensive training and flexible working patterns, along with various employee benefits.

Benefits

Flexible working patterns

Bonus scheme

Discounted overnight stays

Education Support

Volunteer days

Employee Assistance Program

Extra day off for birthdays

Qualifications

• Prior experience in a similar role is helpful but full training will be provided.

Responsibilities

• Welcome guests and maintain a fun, fast-paced environment.
• Represent Wilde as a brand ambassador.
• Learn guest preferences to provide personalized service.

Skills

Communication skills

Teamwork

Customer service

Job description

A modern aparthotel group in Edinburgh is seeking a Guest Services Host - Night Auditor to deliver excellent service and represent the brand. The role involves engaging with guests, maintaining a vibrant lobby environment, and providing personalized experiences. Ideal candidates exhibit strong communication skills and teamwork spirit. The position offers comprehensive training and flexible working patterns, along with various employee benefits.