Guest Service Supervisor – Hospitality Growth & Perks

Lighthouse Hotel Management; Liverpool; On-site; GBP 40,000 - 60,000; Full time

Job summary

A hotel management company is seeking a Guest Service Supervisor to provide excellent customer service at the Holiday Inn Express Liverpool Central. The ideal candidate must have strong administration and communication skills and a passion for hospitality. Responsibilities include supporting front of house operations and ensuring guest satisfaction. The role offers competitive salary, training opportunities, and employee benefits. Join our inclusive team and contribute to creating memorable experiences for guests.

Benefits

Competitive salary

Career growth opportunities

24/7 access to online GP

Employee discounts

Uniform provided

Meals on duty provided

Death in service benefit

Qualifications

• Proven track record in a similar supervisory role.
• Ability to work in a dynamic environment.
• Strong communicator with a positive attitude.

Responsibilities

• Deliver excellent customer service to guests.
• Assist in all areas of front of house operation.
• Maintain a smart professional appearance.

Skills

Customer service

Administrative skills

Communication skills

Team player

Job description

A hotel management company is seeking a Guest Service Supervisor to provide excellent customer service at the Holiday Inn Express Liverpool Central. The ideal candidate must have strong administration and communication skills and a passion for hospitality. Responsibilities include supporting front of house operations and ensuring guest satisfaction. The role offers competitive salary, training opportunities, and employee benefits. Join our inclusive team and contribute to creating memorable experiences for guests.