Guest Experience Waiter - Riverfront Luxury Hotel

Lore Group; Greater London; On-site; Full time

Job summary

A prominent lifestyle hotel chain in London is looking for a Waiter who has personality, passion, and polish to enhance guest experiences. The role involves welcoming guests, taking orders confidently, serving food and drinks with high presentation standards, and anticipating guest needs while collaborating with the team. The hotel offers excellent benefits, including discounts at partner hotels and bespoke training programs.

Benefits

Guest experience including dinner and drinks

6 complimentary nights a year at any Lore Group hotel

Lore Group Employee & Immediate Family Rates

50% Employee discount at partner hotels

50% discount in Lore Group restaurants and bars

Contribution towards Health - Cash Plan

2 days paid volunteering leave

Life Assurance

Bespoke training programmes

Free meals on duty

Incentives like Ride-to-Work

Quarterly employee award ceremony

Employee assistance programme

Qualifications

• Experience in a similar role is preferred.
• Ability to work in a high-energy environment.
• Strong communication skills.

Responsibilities

• Welcome and seat guests warmly.
• Take orders accurately and recommend dishes.
• Serve food and drinks promptly and with high standards.
• Anticipate guest needs and handle requests with care.
• Work closely with the team to maintain smooth service.

Skills

Warmth and professionalism

Confidence in taking orders

Attention to presentation

Anticipation of guest needs

Teamwork

Job description

A prominent lifestyle hotel chain in London is looking for a Waiter who has personality, passion, and polish to enhance guest experiences. The role involves welcoming guests, taking orders confidently, serving food and drinks with high presentation standards, and anticipating guest needs while collaborating with the team. The hotel offers excellent benefits, including discounts at partner hotels and bespoke training programs.