Guest Experience Specialist

Vacherin Ltd.; Greater London; On-site; GBP 20,000 - 25,000; Full time

Job summary

A hospitality management company in Greater London is seeking a Hospitality Assistant to join their team. This full-time role involves delivering exceptional customer service and ensuring guest satisfaction. The ideal candidate will have a passion for service and be a team player with strong communication skills. Benefits include operational training, personal development opportunities, and a holiday purchase scheme. The company values diversity and seeks to create an inclusive environment for all employees.

Benefits

Great operational training and development

Life assurance scheme

Personal Development and Training opportunities

Wellbeing strategy including Employee Assistance Programme

Regular social events

Holiday purchase scheme

High street discount vouchers

Qualifications

• Passion for delivering outstanding service and greeting customers with a smile.
• Ability to make decisions that are right for customers.
• Desire to succeed in your role.

Responsibilities

• Greeting and looking after guests to ensure they are delighted.
• Serving customers for a seamless personalized experience.
• Knowledgeable about the menu to make recommendations.

Skills

Customer service

Team player

Communication

Ability to work under pressure

Initiative

Job description

A hospitality management company in Greater London is seeking a Hospitality Assistant to join their team. This full-time role involves delivering exceptional customer service and ensuring guest satisfaction. The ideal candidate will have a passion for service and be a team player with strong communication skills. Benefits include operational training, personal development opportunities, and a holiday purchase scheme. The company values diversity and seeks to create an inclusive environment for all employees.