Guest Experience Room Attendant – Canary Wharf

Malmaison Hotel Du Vin Holdings Limited; Greater London; On-site; GBP 27,000; Full time

Job summary

A global hospitality leader is seeking a Room Attendant at Fraser Place Canary Wharf. In this role, you will ensure total guest satisfaction, maintain cleanliness throughout the property, and collaborate with a passionate team. Candidates should have proven experience in a similar role, excellent attention to detail, and a strong passion for customer service. The position offers competitive pay and many other benefits aimed at supporting individual growth and wellbeing.

Benefits

Heavily discounted accommodation rates

Fully funded Apprenticeship programmes

High Street Discounts

Cycle to work scheme

Healthcare Cash Plans

Employee referral schemes

Uniforms provided

Wellness & National Campaign Days

Wagestream for wage access

Employee Assistance Programme

Qualifications

• Proven experience in a similar role.
• Excellent attention to detail and time management skills.
• Enthusiastic individual with a passion for customer service.
• Desire to build upon leadership and team management skills.
• Eligibility to work in the UK.

Responsibilities

• Ensure total guest satisfaction as a Room Attendant.
• Maintain cleanliness in rooms, public areas, and back of house.
• Oversee outsourced staff when needed.
• Occasionally interact with customers.

Skills

Attention to detail

Time management

Teamwork

Customer service

Job description

A global hospitality leader is seeking a Room Attendant at Fraser Place Canary Wharf. In this role, you will ensure total guest satisfaction, maintain cleanliness throughout the property, and collaborate with a passionate team. Candidates should have proven experience in a similar role, excellent attention to detail, and a strong passion for customer service. The position offers competitive pay and many other benefits aimed at supporting individual growth and wellbeing.