Guest Experience Receptionist

Malmaison Belfast; York and North Yorkshire; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading hotel brand in York is seeking a friendly, passionate Receptionist to join their team. You will be the face of the hotel, ensuring guests have an unforgettable experience. This full-time role involves managing guest queries and maintaining high service standards. The ideal candidate should possess natural hospitality charm and a love for service, with opportunities for growth into supervisory positions. Join us to create memorable moments for our guests while enjoying numerous perks and progression opportunities.

Benefits

Apprenticeship opportunities

Progression within the company

Various perks and benefits

Qualifications

• Must have excellent customer service skills.
• Ability to handle guest queries with a positive attitude.
• Willingness to learn and grow in a hotel environment.

Responsibilities

• Welcome guests and ensure they have a great experience.
• Manage guest queries and provide information.
• Support and contribute to team goals and standards.

Skills

Natural hospitality charm

Passion for service

High standards

People skills

Job description

A leading hotel brand in York is seeking a friendly, passionate Receptionist to join their team. You will be the face of the hotel, ensuring guests have an unforgettable experience. This full-time role involves managing guest queries and maintaining high service standards. The ideal candidate should possess natural hospitality charm and a love for service, with opportunities for growth into supervisory positions. Join us to create memorable moments for our guests while enjoying numerous perks and progression opportunities.