Guest Experience Manager (Front of House)

Sammons Recruitment Ltd; Wealden; On-site; GBP 30,000 - 35,000; Full time

Job summary

A hospitality recruitment agency is looking for a Front of House Manager to oversee daily operations and lead a service team in Wealden, England. This role requires a dedicated professional who can maintain exceptional service standards while managing staff and guest satisfaction. The ideal candidate will possess strong leadership skills, the ability to thrive under pressure, and a commitment to excellence. The position offers a permanent, full-time opportunity with a salary of £30,000.

Qualifications

• Previous experience in a supervisory or management role within hospitality.
• Strong leadership and customer service skills.
• Excellent organizational abilities with a proactive approach.

Responsibilities

• Oversee daily front-of-house operations.
• Lead, train, and motivate the front-of-house team.
• Handle guest enquiries, feedback, and complaints.

Skills

Leadership

Customer service

Communication

Organizational skills

Proactive approach

Tools

Reservation systems

POS

Job description

A hospitality recruitment agency is looking for a Front of House Manager to oversee daily operations and lead a service team in Wealden, England. This role requires a dedicated professional who can maintain exceptional service standards while managing staff and guest satisfaction. The ideal candidate will possess strong leadership skills, the ability to thrive under pressure, and a commitment to excellence. The position offers a permanent, full-time opportunity with a salary of £30,000.