Guest Experience Leader & Team Coach

Prezzo Italian; Banstead; On-site; GBP 29,000 - 36,000; Full time

Job summary

A leading Italian restaurant chain in Banstead is seeking an Assistant Manager to support the General Manager in providing exceptional guest experiences and leading a passionate team. The role requires proven experience in hospitality, leadership skills, and a passion for guest service and Italian cuisine. With competitive pay, a bonus scheme, and various perks such as free meals on shift and a flexible schedule, this is more than a job – it's a chance to grow into a leadership position.

Benefits

Free meals on shift

50% staff discount

Birthday day off

Wellbeing support

Exclusive hospitality rewards

Qualifications

• Proven experience as a Supervisor, Team Leader, or Assistant Manager in hospitality.
• Strong leadership and team-building skills.
• Flexibility to work evenings, weekends, and bank holidays.

Responsibilities

• Lead shifts with confidence, energy, and purpose.
• Deliver exceptional guest experiences that embody our Hospitality Magic.
• Support the GM with day-to-day operations including staffing and scheduling.

Skills

Hospitality experience

Leadership skills

Guest service passion

Communication abilities

Job description

A leading Italian restaurant chain in Banstead is seeking an Assistant Manager to support the General Manager in providing exceptional guest experiences and leading a passionate team. The role requires proven experience in hospitality, leadership skills, and a passion for guest service and Italian cuisine. With competitive pay, a bonus scheme, and various perks such as free meals on shift and a flexible schedule, this is more than a job – it's a chance to grow into a leadership position.