Guest Experience Leader: Free Food & 25% Staff Discount

KFC Chichester - Stockbridge Road; Chichester; On-site; GBP 40,000 - 60,000; Full time

Job summary

A popular chicken restaurant in Chichester is seeking a Guest Experience Lead to ensure that guests feel welcome and supported. You'll greet visitors with enthusiasm, assist with menu inquiries, and help them navigate our digital ordering systems. The ideal candidate will have excellent communication skills, the ability to resolve issues swiftly, and a knack for making technology accessible. Benefits include competitive pay, free food on shift, and a generous staff discount.

Benefits

Pay rate: Up to £12.21

Free food and drink on shift

25% staff discount

Qualifications

• Friendly, clear, and confident communication style.
• Ability to think quickly and solve problems effectively.
• Familiarity with digital ordering systems.

Responsibilities

• Greet every guest with energy and a smile.
• Assist guests with menu inquiries and digital orders.
• Monitor crowd flow and reduce wait times.
• Handle customer complaints efficiently.

Skills

Great communication

Problem-solving

Tech savvy

Job description

A popular chicken restaurant in Chichester is seeking a Guest Experience Lead to ensure that guests feel welcome and supported. You'll greet visitors with enthusiasm, assist with menu inquiries, and help them navigate our digital ordering systems. The ideal candidate will have excellent communication skills, the ability to resolve issues swiftly, and a knack for making technology accessible. Benefits include competitive pay, free food on shift, and a generous staff discount.