Guest Experience Lead – Reception & Front Desk

Burlington Hotel; Evesham; On-site; GBP 20,000 - 30,000; Full time

Job summary

A distinguished Cotswold manor seeks passionate individuals to join the team, aiming to deliver an unparalleled guest experience rooted in rich heritage and culture. Candidates should be warm, articulate, and detail-oriented. Opportunities to grow in various hospitality roles are available. This role emphasizes crafting memorable experiences for every guest, contributing to a unique and storied manor house atmosphere that cherishes its historical significance.

Benefits

Staff benefits

Training and growth pathways

Working in a historic setting

Qualifications

• Individuals who are inspired by heritage and storytelling.
• Eager to develop their craft in various hospitality roles.
• Hospitality experience preferred but not essential.

Responsibilities

• Welcome guests by name and anticipate their needs.
• Create memorable moments for guests.
• Contribute to the overall guest experience.

Skills

Warm and articulate demeanor

Detail-oriented

Genuine guest focus

Job description

A distinguished Cotswold manor seeks passionate individuals to join the team, aiming to deliver an unparalleled guest experience rooted in rich heritage and culture. Candidates should be warm, articulate, and detail-oriented. Opportunities to grow in various hospitality roles are available. This role emphasizes crafting memorable experiences for every guest, contributing to a unique and storied manor house atmosphere that cherishes its historical significance.