Guest Experience Host — Flexible Hours & Perks

Village Hotels; Metropolitan Borough of Solihull; On-site; GBP 40,000 - 60,000; Part time

Job summary

A hospitality group is seeking a Host Team Member in Solihull. You will be the first point of contact for guests, responsible for ensuring a warm, vibrant welcome. Ideal candidates should possess strong communication skills and a passion for customer service. This part-time role offers a range of benefits, including health and wellness memberships, discounts, and flexible hours. Join us for a fun and supportive work environment!

Benefits

Complimentary Health and Wellness Membership

Discount on overnight stays

Friends and Family discounted stays

50% discount on Food and Drink

30% discount at Village Hotel Starbucks

Excellent training and development

Monthly well-being programmes

Flexible working hours

Life Insurance

Company Pension scheme

Responsibilities

• Ensure every guest receives a warm welcome.
• Know details about the hotel and local area.
• Deliver excellent guest experiences.

Skills

Personality

Strong communication

Proactive problem solving

Team player

Memory

Job description

A hospitality group is seeking a Host Team Member in Solihull. You will be the first point of contact for guests, responsible for ensuring a warm, vibrant welcome. Ideal candidates should possess strong communication skills and a passion for customer service. This part-time role offers a range of benefits, including health and wellness memberships, discounts, and flexible hours. Join us for a fun and supportive work environment!